Visual Merchandising Lead

Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team.

The Visual Merchandising Lead role is essential to the maintenance of Liberty’s high level of visual presentation across the store. A visionary lead with a strong understanding of design and retail marketing with a passion for setting trends and creating immersive brand experiences. You will play a key part in upholding Liberty’s renowned aesthetic and ensuring that every display embodies the brand’s creativity, craftsmanship, and attention to detail.

• Lead the creation and execution of a cohesive visual merchandising strategy across all store and retail touchpoints. Ensure alignment with brand identity, marketing campaigns, and events.
• Manage and mentor a team of visual merchandisers. Provide direction and support to ensure displays are executed to the highest standard. Foster a collaborative, creative work environment.
• Develop visually engaging VM displays that captivate customers and enhance the shopping experience. Guide the team in implementing these designs effectively across store.
• Planning workflow, resourcing the teams in addition to supplier management and budgeting for the department.
• Create and own the master critical path for the VM department, working cross functionally with marketing, merchandising, retail and buying colleagues to ensure all updates and changes are cascaded.
• The central point of communication between internal teams and external brands, ensuring projects meet quality standards, adhere to timelines.
• Stay ahead of industry trends, including visual merchandising, design, and retail innovation. Experiment with new ideas, materials, and technologies to push the boundaries of traditional merchandising.
• Flexibility to work early mornings, evenings, or weekends during visual installations or peak seasons.

• Strong eye for detail with the ability to balance creative vision and commercial impact
• Highly organised, able to manage multiple projects and deadlines in fast-paced retail environments
• Confident communicator, experienced working with senior stakeholders and external partners
• Collaborative, proactive leader with a track record of inspiring and developing teams
• Solid background in visual merchandising within luxury or premium retail
• Experienced in concept development, 3D visualisation and execution of innovative, brand-led displays
• Proven people manager with experience mentoring and leading VM teams
• Proficient in Adobe Creative Suite, Sketch Up, and familiar with  and Microsoft Office
• 5+ years’ visual merchandising experience, including 2+ years in a leadership role
• Degree in Visual Merchandising, Interior Design or related field preferred