Retail Branch Manager

Overview

40 hours per week over 5 days

Monday to Friday with Saturday on a rota

Competitive Salary Plus Pension And Company Benefits

We have an exciting opportunity for a knowledgeable and motivated Retail Branch Manager to lead the team at our busy branch in Hillingdon.

Location
:
Hillingdon

Our Hillingdon Branch, located at 12 Marlborough Parade, offers a spectacular product range including a showroom with a comprehensive range of designer paints and wall coverings. Brewers is renowned for providing friendly and knowledgeable customer service.

Store opening hours:
Monday to Friday 7:00am – 5:00pm and Saturday 8:00am – 5:00pm.

Managing a team of 3 you will play a vital part in helping us serve customers and keep the branch running smoothly.

Ranked in The Sunday Times Best Places to Work 2025 – Brewers Decorator Centres are the largest independent supplier of decorating materials for trade and retail customers across the UK. We are still a family-owned business with a heritage of over 120 years, and a network of over 250 stores nationwide. We emphasise the development and growth of our colleagues with a mantra to “help one another succeed”.

To learn more about working with us, visit

We understand that neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process. We are committed to providing every candidate the opportunity and environment to succeed and will support reasonable requests where we can.

• Be able to demonstrate management or supervisory experience in a similar or relevant role
• Have experience of developing a team
• Have a proven track record of achieving sales targets and generating new business
• Be enthusiastic and proactive about selling and able to inspire staff to achieve high levels of customer service
• Understand our focus on customer service and Brewers values
• Represent the Company positively to a wide range of customers
• Work on your own initiative
• Knowledge of the local area would be beneficial

• Excellent leadership skills with the ability to motivate and drive excellence
• Exceptional customer service and communication skills to understand and translate customer requirements into product recommendations
• Previous experience in the Decorative Industry is advantageous but not essential, as full training will be given to the right candidate
• Approachable, open and friendly personality — happy to help both customers and colleagues
• Enjoys working as part of a team but can be relied upon to work independently
• A proven track record of achieving sales targets and generating new business
• Keen to learn, develop skills, and progress within the industry
• Willing to attend training to become a Fire Safety professional (or equivalent if applicable)

• Competitive salary
• 31 days holiday including bank holidays, increasing with service
• Free life assurance
• 5% employer pension contribution (subject to employee contributions)
• Stream – access to salary as you earn it
• Employee Assistance Programme – for colleagues, partner/spouse and dependents
• Virtual GP service for yourself and dependent children
• Medicash, which can be used for routine healthcare treatments
• Brewers colleague discounts on home improvements
• Discounts and rewards with selected partners
• Additional financial assistance such as Cycle to Work, Season Ticket Loans and Helping Hand Loan Scheme
• Staff uniform and uniform cleaning tax relief
• Comprehensive induction and ongoing development
• After a qualifying period, potential for profit-related pay and enhanced Maternity/Paternity pay, plus access to Holiday Homes

Please note – this role may be removed from listings before the closing date if an appointment is made. Please ensure you fully complete the application process if you wish to be considered. Due to high application volumes, we may not respond to applicants who do not complete the process.

Other job titles associated with this role include Retail Manager, Store Manager, Retail Operations Manager, Retail Senior, Retail Supervisor, Retail Team Leader, Retail Team Leader.

IND2