Retail Cover Supervisor

Overview

As a Retail Cover Supervisor you will also support other stores as required. These stores are Croydon, Sutton, Epsom, Lewisham, Woolwich and Kingston. You will have previous retail experience and ideally will have worked as a supervisor previously.

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close stores, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assist management in leading the team to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.
• You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast-paced shop floor and the capacity to work calmly under pressure. Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks - including stock SKU management.
• High levels of attention.
• The commitment to work 40 hours per week and the flexibility to work any day (Monday - Sunday).
• The ability to travel to all stores listed above.

• You will be offered a competitive hourly rate of up to £13.71 per hour + non contractual, hourly sales commission.
• This is a full time, permanent position and you will be contracted to work 40 hours per week.
• Candidates with a full UK driving licence are preferred due to the need to cover & support other stores.