Market Assistant - BBYJP

Overview

Market Assistant

Employment Type: Full-Time (37.5 hours per week)

Schedule: Monday - Sunday (two days off per week)

Location: SW2 London

The overall purpose of this role is to support the Showroom team in a hands-on capacity with strong interpersonal skills and adaptability. This is a temporary position requiring flexibility to work weekends, public holidays, and occasional early mornings or late nights to support business needs. Candidates must hold a valid work visa if required. This is not a wholesale, retail, or desk-based role.

• Work under the guidance of the Showroom management team to maintain the highest service and operational standards.
• Assist with the setup and breakdown of the Showroom prior to market, including tidying displays, folding products, reorganizing storage areas, and moving samples.
• Ensure Showroom floor standards are immaculate at all times, including visual merchandising and product care (steaming, lint rolling, correct hangers).
• Maintain inventories and checklists for Showroom equipment and props on a weekly basis.
• Uphold back-of-house standards to ensure optimal product care.
• Deliver a warm and professional welcome to internal and external clients.
• Build product knowledge to identify items from different seasons and edits, and understand key looks of the season.
• Assist in receiving, unpacking, and logging seasonal deliveries, and placing items on the Showroom floor.
• Support organization of commercial and runway looks.
• Apply barcode labels to samples for tracking purposes.
• Prepare the Showroom floor for projects and meetings as needed.
• Create sample send-outs, log returns on Launchmetrics, and update Excel tracking documents.
• Prepare shipping invoices and assist with sending collections to other Showrooms.
• Locate, pack, and send collections to other departments and clear out previous seasons.
• Unpack returning products and ensure proper storage.
• Support the Wholesale team during market appointments, including quick turnaround for model dressing and product requests.
• Represent the brand professionally by adhering to grooming guidelines and wearing the provided uniform when required.

• Flexible and adaptable approach to work.
• Ability to react quickly in a fast-paced environment.
• Excellent front-of-house and communication skills.
• Calm under pressure with a professional demeanor.
• Strong attention to detail and organizational skills.
• Ability to prioritize and meet tight deadlines.
• Proactive and results-driven mindset.
• Comfortable working in a large, multicultural team.
• Previous experience in customer service is highly desirable.

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.