Retail Assistant; min

Overview

About The Role This is a unique opportunity to be part of a world-renowned historic landmark, providing visitors from around the globe with an unforgettable shopping experience.

• Offer a warm and friendly welcome to our customers.
• Assist visitors with gift selection and purchasing decisions.
• Process transactions efficiently and accurately.
• Ensure the shop is beautifully presented and well-stocked.
• Share your enthusiasm for our unique product range and create memorable experiences for our visitors.

• Have previous experience in a busy retail environment.
• Are excellent communicators, able to engage with customers from diverse backgrounds.
• Are enthusiastic, approachable, and sales-driven.
• Thrive in a collaborative team and diverse workplace.
• Are eager to learn and share knowledge about our exceptional products.

The full-time equivalent is 35 hours per week. This role has a minimum hours of 14 hours per month, with working days scheduled across seven days per week.

The full-time holiday entitlement is 33 days per annum, inclusive of recognised public holidays.

Comprehensive on-site training will be provided in all aspects of the role. Any additional training needs will be identified during the probation period and through annual appraisals.

All employees may join the Group Personal Pension Plan, with a minimum employee contribution of 3% and a maximum employer contribution of 9%, depending on the employees contribution level. Eligible employees will be automatically enrolled in the workplace pension scheme after three months service. All employees are also covered by death-in-service life assurance, regardless of whether they choose to join the pension scheme.

Our shops are an integral part of a visit to the Abbey, offering our visitors souvenirs and gifts inspired by the life, history and architecture of Westminster Abbey. We work with artists, craftsmen and suppliers to create exclusive product ranges with every purchase helping to support the Abbey's mission.