Beauty Consultant, Harrods

LA PRAIRIE
- The Luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship, and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.

Location:

London, GB, SW1X 7XL

Contract Type:
Permanent - full-time

Description:

Are you an Arabic speaker who has a passion for luxury skincare, then La Prairie might be of interest to you. As full‑time Beauty Consultant working at the La Prairie counter at Harrods, you will be our brand Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service you will build meaningful and long‑lasting relationships with our discerning client while creating carefully curated experiences through consultations and events.

• Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
• Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
• Ensure retail excellence is performed at all times, maintaining the highest standards of housekeeping and retail standards at the point of sale.
• Create a deep connection with the client to understand their needs, build trust and a long‑lasting relationship.
• Pro‑actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
• Maintain the relationship through engaging the client through La Prairie client‑ling tools and systems.
• Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.

Qualifications:

• Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
• Strong retail experience.
• Real passion for beauty and skincare.
• Affinity for luxury, always striving for excellence.
• Strong business acumen to drive sales and go beyond business objectives.
• Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client‑centric customer service.
• Ability to be a great team player as part of a high‑impact team, driven by diverse thoughts and opinions.
• Arabic speaker is essential.
• NVQ Certification is desired.

In return, La Prairie offers.

• A competitive salary and discretionary commission scheme.
• 33 holiday days (including bank holidays).
• Generous product allocation & discount.
• Long Service Awards starting with 3 years service.
• A free product to try every time there is a new launch.
• Contributory pension scheme – 5% employer contribution.
• Employee referral bonuses.
• A range of opportunities to develop and grow personally and professionally.
• Annual performance reviews so you know your La Prairie career is going in the right direction.

Reports to:

Business Manager

We look forward to receiving your application.