Store Leader

In short

As the Store Leader, you are the strategic visionary and business owner for your store, ensuring every fan interaction delivers a moment of WOW. You are accountable for the entire store ecosystem, from driving commercial results to strategically positioning the store in the market by blending a community-driven environment with an individualized, elevated customer experience.

Reporting to the Area Leader on the Retail team, you will move the business forward with an entrepreneurial spirit, ensuring that premium standards are maintained in every detail of the store's operations and fan journey.

• You bring 6+ years of experience in retail leadership or business management within a premium, community-focused, or high-growth global brand
• You are an expert in customer-centric operations, with a deep understanding of how to leverage data and individual connections to build long-term brand loyalty
• You exhibit high emotional intelligence and composure, showing a genuine concern for team dynamics and a professional commitment to empathetic leadership
• You have an entrepreneurial mindset, with experience identifying root-cause improvements and taking full ownership of business outcomes in a dynamic environment

• Builds Effective Teams:
  Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Drives Vision and
  
  Purpose:
  
  Painting a compelling picture of the vision and strategy that motivates others to action
• Customer Focus:
  Building strong customer relationships and delivering customer-centric solutions
• Results Orientation:
  Consistently achieving results, even under tough circumstances
• Emotional Intelligence:
  The ability to understand and connect with others on an emotional level, and to use this understanding to build strong relationships
• Strategic Mindset:
  Seeing ahead to future possibilities and translating them into breakthrough strategies