Ecommerce Fulfilment & Stock Assistant

Mary Wyatt is a growing brand with roots deeply set in lifestyle-led fashion and alternative culture. We are looking for a highly organised, trustworthy and reliable person to join our small team to assist with e-commerce order fulfilment and stock organisation in Finsbury Park, London.

As a small company, we value a strong work ethic and the willingness to get stuck in wherever necessary, so it’s crucial that you’re adaptable and can think on your feet.

Order Fulfilment:

• Pick and pack customer and influencer orders accurately and efficiently
• Prepare parcels for collection by our delivery partners Royal Mail and Fed Ex
• Assist with processing customer returns and exchanges
• Assist with picking and packing wholesale orders and preparing them for dispatch

• Unpack and check incoming deliveries against the packing list, flagging any discrepancies to a manager
• Organise and shelve checked stock in the warehouse
• Re‑process and re‑shelve returned stock
• Assist with accurate stocktakes
• Help with preparing stock for events
• The right person will have the oppurtunity to assist at events
• Support with general warehouse organisation and ensuring workspace is tidy at all times

• Some relevant experience in a similar role/environment
• Comfortable handling heavy stock deliveries and moving large boxes weighing approximately 5–25kg
• Strong attention to detail and impeccable organisational skills
• A proactive, hands‑on attitude and willingness to get stuck into a task
• Ability to follow instructions and work independently or as part of a small team
• Numerically competent as this role includes counting stock precisely
• Strong attention to detail and meticulously accurate
• Able to work efficiently without compromising accuracy
• Trustworthy, reliable, and punctual
• Self‑motivated and comfortable working independently
• Capable of managing own time efficiently
• Strong interpersonal skills and the ability to communicate well within a small team
• Proactive and calm, with a strong sense of initiative
• Some flexibility with schedule, hours can be flexible between full and part time (Mon‑Fri 10‑6pm) depending on your schedule/the needs of the business

• Experience using a stock barcoding system is desirable, however training will be provided
• Experience with online customer service emails