Operations Coordinator - Bond Street; FTC

Operations Coordinator – Old Bond Street (12 month FTC)

Join Tiffany & Co. as an Operations Coordinator at our Old Bond Street store. This role is a 12‑month fixed‑term contract focused on ensuring operational excellence and exceptional customer experiences.

Job Description

At Tiffany & Co., joy is central to everything we do—from crafting exquisite pieces to inspiring clients to express and celebrate love. We are looking for thoughtful, curious, and optimistic talent to help deliver excellence and contribute to our continued legacy.

• Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette.
• Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures.
• Contribute to pristine store presentation and support the team with effective operational organization on all services to deliver an elevated experience (e.g., hospitality, personalization, service, catering, gifting, etc.).
• Be accountable for implementing the most effective operations, stock management and transfer movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash, etc.).
• Support store opening/closing procedures (key holders).
• Contribute to an inclusive and supportive team environment, centered on the belief that people make the difference.

• Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences, and handle ad‑hoc requests seamlessly.
• Connect with clients and teams by asking strategic questions and establishing lasting relationships.
• Display professionalism and exercise agility, adapting behavior and implementing feedback appropriately.

• Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working.
• Exhibit a positive, ambitious, and collaborative attitude, instilling an inclusive team culture of joy.
• Propose effective improvements to Store Leadership when facing challenges or seeing opportunities; support new operational tools & systems rollout and team adoption.

• Manage day‑to‑day operational activities in the store.
• Ensure compliance with operational policies and procedures.
• Monitor inventory accuracy and perform cycle counts.
• Process payments and ensure security in all retail channels.
• Coordinate store opening and closing procedures.
• Assist in the implementation of operational tools and systems.

• Must currently hold right to work in the UK.
• 2–3 years of prior experience in retail operations with comprehensive knowledge of merchandising, client service, and administration.
• Organized, detail‑oriented, and efficient, with a track record in retail operational excellence (stock, payment, security, maintenance, etc.), preferably in a luxury environment.
• Service‑oriented with knowledge of luxury etiquette.
• Demonstrated ability in implementation of operational tools and novel processes.
• Collaborative and supportive team player with strong interpersonal skills.
• Solution‑driven, proactive, and agile in fulfilling ad‑hoc operations requests.
• Strong analytical skills with proficiency in Microsoft Word and Excel.
• Flexibility to work non‑traditional hours, including evenings, weekends, and holidays.
• Preferred: college or university degree.