Team Leader, Retail

UK Sales Assistant (Chain
4) - Mountain Warehouse

Location: Covent Garden (COV)

Final date to receive applications: 18 January 2026

Department: UK Retail

Compensation: £11.15 – £12.55 / hour

• Work harmoniously with colleagues, fostering an inclusive and supportive environment.
• Actively participate in team discussions and problem‑solving, contributing innovative ideas.
• Share knowledge and skills to support and train new and existing members.

• Assist with day‑to‑day store operations, ensuring compliance with company policies.
• Accurately process transactions and handle various payment methods efficiently.
• Maintain a clean, organised, and visually appealing sales floor.
• Stay informed about product features, promotions, and pricing, providing accurate advice.
• Help set up and execute in‑store promotions and displays.

• Build strong connections with customers to understand their needs and provide tailored solutions.
• Address inquiries and concerns promptly and professionally.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism.

• Collaborate with the team to meet and exceed sales targets.
• Support management in identifying growth opportunities.

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicator with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Reliable and trustworthy team player.

• Monthly bonus scheme based on performance.
• 50% colleague discount across Mountain Warehouse and Animal, plus a twice‑yearly uniform allowance.
• 28 days annual leave, including bank holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Colleague referral incentive.
• Auto‑enrolment pension scheme.
• Stable, successful, and supportive environment.
• Length of service awards.

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!