Assistant - Buying, Merchandising & E-Commerce

Purpose of the Role

The Assistant will provide essential operational and administrative support to the Buying, Merchandising, and E-Commerce teams. The role helps maintain accuracy, consistency, and quality across product data and brand content, ensuring smooth daily operations across all platforms.

• Review the app daily to spot and resolve non‑complex issues, escalating when needed.
• Provide weekly app improvement suggestions, including content edits and homepage updates.
• Conduct spot checks on imagery and flag items requiring design edits.
• Perform back‑end homepage checks, ensuring brand descriptions and supporting content are accurate and up to date.

• Source required images for brands, products, and campaigns.
• Gather and verify PDP (Product Detail Page) content for completeness and accuracy.
• Upload images across Marketplace (MP) and internal Buy platforms.

• Complete brand discrepancy reports to highlight inconsistencies across deliveries.
• Perform simple brand data pulls and general admin tasks to support Buying and Merch.
• Prepare and update Product Files for the design team.
• Support VM (Visual Merchandising) tasks, including organising assets and preparing content.
• Conduct OC (Order Confirmation) checks to ensure product and order data integrity.
• Collate, review, and verify product data for uploads to ensure accuracy and consistency across systems.
• Assist with buysheets, including gathering product details and adding images to ensure complete and accurate documentation.

• Strong attention to detail and excellent organisational skills.
• Ability to manage multiple tasks and prioritise effectively.
• Proactive approach to identifying and resolving issues.
• Ability to work comfortably within Shopify and shared file systems.
• Strong communication skills, with proven ability to collaborate effectively across cross‑functional teams.
• Background in retail, e‑commerce, or merchandising is preferred.

• Proactive, solution‑focused mindset.
• Positive attitude and willingness to support a fast‑paced, creative team.
• High level of accuracy and pride in maintaining strong content and data standards.

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and inclusive work environment.
• Exposure to international brands.