Stock Assistant

About the Company

Established in 1970, Browns Fashion began with an iconic boutique at the heart of London. The brand was acquired by Farfetch in 2015, and today operates its flagship Browns Brook Street store, in Mayfair, and the online commerce

The Stock Assistant position is based full‑time in the Browns flagship boutique located on Brook Street, Mayfair. Working within the Customer Experience team, you will be responsible for fulfilling customer requests and orders from the boutique retail team in‑person and online, and supporting the Stockroom Manager in maintaining stock integrity.

• Collaborate with the Personal Shopping team to respond to customer requests by locating, picking and running product across the boutique accurately and efficiently.
• Work with the Web Operations Team to pick and pack online orders within SLAs and guidelines.
• Receive deliveries for shopfloor product and customer requests, check deliveries, process the physical stock, update our systems, and put away all stock in the correct place; manage returns of old stock back to the warehouse according to agreed guidelines.
• Replenish sold stock, whether via the boutique or online, in a timely manner to keep the shopfloor customer‑ready.
• Perform cycle counts and regular stock checks and audits.
• Oversee quality control for orders and returns.
• Liaise with the Stockroom Manager to create action plans to avoid stock loss.
• Support the Stockroom Team in delivery of administrative work related to the stockroom.

• Able to manage tasks independently while also working closely to support your team and build strong relationships across the boutique.
• Collaborative, flexible and able to adapt to changing priorities, prioritising customers at all times.
• Administrative / data entry experience in a fashion retail environment preferred.
• Experience in stockroom retail preferred.
• Proficiency in Microsoft Word and Excel essential.
• Accuracy and attention to detail essential.
• Ability to communicate clearly in written and oral form.
• Problem‑solving and multitasking skills.

• Employee Pension Scheme
• Flexible Benefits Program
• Health Insurance & Critical Illness cover

• EQUAL OPPORTUNITIES STATEMENT—Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.
• SCAM DISCLAIMER—It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.