Store Supervisor

On behalf of our client, we are seeking to recruit a Store Supervisor to join my client on a 12‑month contract. As the Store Supervisor you will have experience in retail management and you will lead and develop your team to achieve the store goals.

• Role:
  Store Supervisor
• Pay: DOE
• Location:
  
  London
• Contract:
  
  12 month contract
• IR35 Status:
  Inside

• Maintain and uphold high standards for customer experience, visual merchandising, and overall store environment.
• Proactively manage customer escalations, ensuring timely resolution aligned with brand values.
• Partner with the team to deliver personalized, meaningful interactions that convert customers into brand advocates.
• Recruit, coach, and develop managers and future store leaders.
• Set clear team and individual targets, track performance, and provide ongoing feedback and development.
• Lead by example to foster a positive, motivated, and collaborative team culture.
• Drive store performance across key metrics (profit, volume, conversion rate, NPS, average transaction value, attrition) to ensure sustainable growth.
• Monitor results, identify trends, and take corrective action or provide strategic recommendations.
• Execute operational and merchandising strategies in alignment with local HQ direction.
• Ensure compliance with company policies, procedures, and standards across operations, security, cash handling, health & safety, and loss prevention.
• Safeguard company assets, including confidential customer, team, and business information.
• Oversee store opening and closing, inventory accuracy, and general maintenance activities.
• Resolve operational and team‑related issues efficiently to maintain performance standards.

• Solid retail management experience in high‑performance, customer‑facing environments in relevant format.
• Proactive and resourceful, energetic and outcome‑focused, always taking initiatives.
• Strong communication, interpersonal, and decision‑making skills.
• Ability to work a schedule that may include weekends, and holidays, based on retail needs.
• Proficiency in English and, where relevant, the local language.
• Proven record for exceeding sales targets and achieving operational excellence.
• Ability to manage ambiguity and make sound judgments under pressure.
• Strong integrity, emotional intelligence, and ability to build trust.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to:
Natalie Dalkin at Line Up Aviation
.