Assistant - Buying, Merchandising & E-Commerce

Assistant - Buying, Merchandising & E-Commerce

Purpose of the Role

The Assistant will provide essential operational and administrative support to the Buying, Merchandising, and E-Commerce teams. The role helps maintain accuracy, consistency, and quality across product data and brand content, ensuring smooth daily operations across all platforms.

• Review the app daily to spot and resolve non-complex issues, escalating when needed
• Provide weekly app improvement suggestions, including content edits and homepage updates
• Conduct spot checks on imagery and flag items requiring design edits
• Perform back-end homepage checks, ensuring brand descriptions and supporting content are accurate and up to date

• Source required images for brands, products, and campaigns
• Gather and verify PDP (Product Detail Page) content for completeness and accuracy
• Upload images across Marketplace (MP) and internal Buy platforms

• Complete brand discrepancy reports to highlight inconsistencies across deliveries
• Perform simple brand data pulls and general admin tasks to support Buying and Merch
• Prepare and update Product Files for the design team
• Support VM (Visual Merchandising) tasks, including organising assets and preparing content
• Conduct OC (Order Confirmation) checks to ensure product and order data integrity
• Collate, review, and verify product data for uploads to ensure accuracy and consistency across systems
• Assist with buysheets, including gathering product details and adding images to ensure complete and accurate documentation

• Strong attention to detail and excellent organisational skills
• Ability to manage multiple tasks and prioritise effectively
• Proactive approach to identifying and resolving issues
• Ability to work comfortably within Shopify and shared file systems
• Strong communication skills, with proven ability to collaborate effectively across cross‑functional teams
• Background in retail, e-commerce, or merchandising is preferred

• Proactive, solution‑focused mindset
• Positive attitude and willingness to support a fast‑paced, creative team
• High level of accuracy and pride in maintaining strong content and data standards

• Competitive salary and benefits package
• Opportunities for professional development and career advancement
• A collaborative and inclusive work environment
• Exposure to international brands

Entry level

Full‑time

Administrative

IT Services and IT Consulting