Boutique Assistant - Harrods; FTC

We are seeking an Ambassador of the Maison to welcome clients, manage waiting times, and support efficient boutique operations. You will assist Sales Associates during sales and participate in daily boutique operations.

• Client Welcoming And Waiting Time Management:
  Upholds the Cartier image with professional demeanor; provides a consistently excellent client experience; greets clients on arrival; manages waiting times and directs clients to waiting areas; informs clients about the Maison and the boutique; ensures smooth client flow within the boutique.
• Sales Assistance:
  Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers; manages gift wrapping and packaging area; accompanies clients to the door upon departure; assists with Care Service duties as needed.
• Daily Boutique Operations:
  Maintains an immaculate boutique environment; respects all group, Maison and boutique policies; supports stock inventories and price labeling; participates in opening and closing set ups; supports Visual Merchandising guidelines; orders boutique facilities as needed.

• Experience in a client service role (luxury industry preferred)
• Excellent communication and interpersonal skills
• Ability to take initiative and be adaptable
• Strong team player
• Fluent in English; additional languages are a plus

At Cartier, we value diversity and inclusion and are committed to providing equal opportunity for all. We aim to create a workforce that represents the diversity of our clients and communities.

Cartier is a place where singularity thrives together. We value the uniqueness of our people and strive to create a workplace where differences are leveraged. We offer opportunities to gain experience professionally and personally in a supportive environment that inspires Cartier creations.

We provide a valuable recruitment process that enables you to gain exposure to key decision makers:

• Initial screening call with Richemont Talent Team
• Interview with the Hiring Manager
• Interview with the HR Manager