Front of House Team Member

Job Overview

We are seeking enthusiastic Front of House Staff to join our vibrant team. This role is essential in creating a welcoming atmosphere for our guests and ensuring their experience is exceptional from the moment they arrive. You should have a passion for hospitality and a commitment to providing outstanding service in a fast‑paced environment.

• Greet and welcome guests upon arrival, ensuring a friendly and positive first impression.
• Assist guests with seating arrangements and provide menus, answering any initial queries they may have.
• Take food and drink orders accurately and efficiently, ensuring all details are communicated to the kitchen and bar staff.
• Serve food and beverages in a timely manner, adhering to food safety standards throughout the process.
• Monitor guest satisfaction during their visit, reporting any concerns or requests promptly to the Manager on shift.
• Collaborate with kitchen staff to ensure smooth service flow, particularly during busy periods.
• Maintain cleanliness and organisation of the front‑of‑house area, including tables, chairs, and service stations.

• Previous experience in a restaurant or hospitality setting is advantageous but not essential; training will be provided.
• Knowledge of food safety practices is highly desirable to ensure compliance with health regulations.
• Excellent communication skills with the ability to engage positively with guests and team members alike.
• Strong organisational skills to manage multiple tasks efficiently in a busy environment.
• A proactive attitude towards helping others, demonstrating a willingness to go above and beyond for guest satisfaction.
• Experience in bartending or food preparation is beneficial but not mandatory; enthusiasm for learning is key.

Join us as we strive to deliver unforgettable dining experiences.

• Experience: Not required
• Languages: English – Advanced
• Employment: Full‑time
• Salary: £12.5 – £12.75 hourly
• Benefits: Tronc
• Starting time: Immediate start!

Step into Rottura where exceptional food meets outstanding coffee. Whether you're seeking a delightful lunch or an unforgettable dinner, our thoughtfully curated seasonal menu has something for everyone.