UX Researcher - Outside IR35

Position: UX Researcher - 2 Month Outside IR35 Contract
Location: Greater London

Senior UX Researcher – Contract (outside IR35)

2 Months, Immediate Start

Outside IR35

We need a Contractor to join us as a UX / Market Researcher to lead and deliver qualitative and quantitative research activities across two concurrent projects focused on EV services and EU market expansion.

Qualifications

• 5+ years experience delivering qualitative and quantitative UX research
• Proven experience running end-to-end qualitative interviews (planning, moderation, analysis)
• Strong experience designing and delivering surveys, including discovery/needs assessment, evaluative, prioritisation or using market research methods for evidence-based insights
• Experience synthesising qualitative and quantitative findings into clear insights
• Experience supporting multiple projects in parallel
• Confidence communicating research findings and limitations to non-research stakeholders

Nice to have

• Experience with ODI (Outcome Driven Innovation) surveys and framework
• Experience with research to support Jobs to be Done and User Needs assessments

What You’ll Be Doing Qualitative Research / User Interviews (Primary Focus)

• Plan and run user interviews across the workstream
• Design discussion guides aligned to research objectives
• Recruit, schedule, and conduct user interviews
• Moderate interviews and capture high-quality notes and recordings
• Analyse qualitative data and identify themes, behaviours, and needs
• Synthesise findings into clear, actionable insights

Quantitative Research (Primary Focus)

• Design and deliver surveys to understand market sizing, user attitudes and needs across Europe
• Draft survey questions and define success metrics
• Build, test, and launch surveys using agreed tools
• Monitor response rates and data quality
• Analyse survey results and segment findings
• Translate quantitative data into clear insight summaries

Cross-Project Synthesis & Reporting

• Synthesise insights across qualitative and quantitative methods
• Support insight comparison across the two projects
• Contribute research findings to reports, decks, and recommendations
• Clearly document methods, limitations, and evidence

Support Competitor Analysis

• Conduct targeted desk research to provide context for user research
• Review existing evidence, reports, and data sources
• Summarise relevant background findings to inform analysis

Additional Information

At Toyota Connected Europe we value people who bring unique perspectives and add new knowledge to our team. If you don’t feel like you “tick all the boxes”, we encourage you to apply anyway as we look for a range of experiences.

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