Real Estate Administrator

Senior Lettings Coordinator / Lettings Account Manager

An established independent residential agency in Barnes is hiring a Senior Lettings Coordinator / Lettings Account Manager to take ownership of the lettings function.

This role sits between lettings administration and traditional negotiation
.

It is heavily account-management and coordination focused
, not sales-driven.

If you come from a strong lettings admin background and are ready to step into a more client-facing, accountable role, this is could be ideal.

• Acting as the primary point of contact for existing landlords
• Managing the end-to-end lettings process for 1–2 properties per week
• Coordinating marketing, viewings, offers, referencing, and move-ins
• Managing renewals and re-lets in a low-stock, high-demand market
• Proactively keeping landlords informed and confident
• Ensuring nothing drops — compliance, paperwork, timelines, detail
• Handing over to the lettings administrator once a deal completes

• Success is measured on service quality, speed, and delivery
• Focus is on retaining and looking after landlords
  , not chasing fees
• Requires judgement, prioritisation, and calm coordination
• Ideal for an outgoing administrator who enjoys running things properly
  , but not “selling”

• Lettings Admin / Senior Lettings Administrator ready to step up
• OR a Lettings Negotiator who prefers relationship management over sales
• Strong understanding of the lettings lifecycle and compliance
• Highly organised, detail-driven, and commercially sensible
• Confident speaking with landlords — professional, warm, and measured

This will not suit stereotypical high-volume, high-ego sales profiles.

• £30,000–£40,000 basic (poss more for the right person)
• No Saturdays
• Sensible workload and realistic expectations
• A role that values intelligence, reliability, and follow-through

• A top-tier lettings admin who wants ownership and progression
• Someone who likes being trusted to manage relationships end-to-end
• A calm, capable operator who values quality over noise