Senior Residential Property Manager

London - England - United Kingdom of Great Britain and Northern Ireland

About The Role

The Property Manager will be part of our successful Residential Estate Agency team. Based out of Canary Wharf and Covent Garden the Property Manager will play a pivotal role in delivering excellent customer service to our landlords and tenants. From repairs to legal requirements, the Property Manager will oversee the smooth running of the tenancy from start to finish. Through building trust and relationships we ensure a best-in-class service to maximise the clients investment.

• Efficiently manage a portfolio of approx. 120 residential properties.
• Proactive communication ensuring landlords, tenants and contractors are kept up to date with issues.
• Dealing with day-to-day repairs and maintenance issues.
• Negotiating deposit releases on behalf of landlords and tenants.
• Dealing with utilities on behalf of landlords and tenants.
• Arranging safety certification
• Organising inspections and check-out processes.
• Ensure all management systems are kept up to date and maintained
• Achieving set KPIs.
• Delivering excellent customer service at all times.

• Excellent team worker with a flexible approach to work
• A proven track record within Property Management
• Excellent written and communication skills
• Ability to work effectively in a busy environment as part of a team
• Be adaptable and a good team player
• Excellent customer service skills
• Positive attitude and willingness to learn
• ARLA level 3 qualification preferred
• A working knowledge of Reapit would be advantageous

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.

At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. For information about accommodations we can make during the recruitment process, please visit:

Service line: Advisory Segment