Associate, commercial property management

Associate, commercial property management Description

An excellent opportunity has arisen for an experienced, RICS qualified and driven individual to join a growing and ambitious business as a Senior Surveyor/Associate Partner in our Commercial Management team.

The Commercial Management team is a fully integrated management offering based in our London office. The team acts for a wide variety of landlord clients, from family trusts to one of the UK’s largest retailers, and in the main property sectors of retail, office and industrial, working closely with the rating, leasing, building consultancy and residential management teams on mixed-use buildings and portfolios.

With support from the Head of Commercial Property Management, you will be responsible for managing your own portfolio of properties, spread across asset classes, on behalf of a number of clients.

Assist the Head of Commercial Property Management in business development and fee generation through internal referrals and new business.

Support the Head of Commercial Property Management in managing the team, giving guidance and support to junior surveyors in the team. Foster and develop internal relationships across teams such as Facilities Management and Client Accountants.

• Take full responsibility for managing your own portfolio of properties, ensuring efficient operations and compliance with client requirements.
• Maintain proactive communication with tenants, anticipate and resolve issues promptly, and ensure services are delivered within agreed service charge budgets.
• Conduct regular property inspections to monitor standards and compliance.

• Work with internal teams to ensure all properties under management comply with health and safety obligations, internal standards, and RICS guidelines.
• Undertake regular inspections and implement corrective actions where necessary.

• Prepare annual service charge budgets in line with RICS Practice Statements and company procedures.
• Collaborate with Facilities Management and Client Accounting teams to monitor and manage expenditure throughout the year, ensuring that supplier invoices are paid in a timely manner and funding shortfalls are minimised and managed effectively.
• Oversee collection of all sums due under leases, including rent, service charges, and insurance.

• Monitor key lease events such as break options, rent reviews, and renewals, ensuring timely action.
• Manage occupier applications under the lease (e.g., licences to assign, alter, or underlet) efficiently and in compliance with leases, procedures and statutory obligations.
• Maintain accurate property and lease data, ensuring timely updates to systems.

• Prepare high-quality client reports in a timely manner ahead of scheduled meetings.
• Attend monthly and quarterly management meetings, as well as ad hoc meetings requested by clients.

• Assist the Head of Commercial Property Management in generating new business through internal referrals and external networking.
• Support team management by providing guidance to junior surveyors and fostering collaboration across teams such as Facilities Management and Client Accounting.
• Build and maintain strong internal relationships to promote integrated service delivery.

• Commercial property management experience
• Proven experience within commercial property management department, with client facing responsibilities.
• Extensive experience of setting service charge budgets, monitoring expenditure and reconciling end of year accounts.
• Proven ability to interpret and implement policies, procedures, and legislation relevant to commercial property management / surveying.
• Good knowledge of Landlord and Tenant legislation.
• Proven ability to manage multiple tasks, prioritise activities, and achieve desired outcomes.
• Proven track record of effective communication with individuals at all levels.
• Experience of using TRAMPS (preferred) or similar property management accounting system.
• Working collaboratively within a team and across functions.
• Experience of delegating appropriate tasks to…