Surveyor, Property Management

Surveyor - Property and Asset Management

Surveyor, Property Management role at JLL

About JLL: JLL shapes the future of real estate through world‑class services, advisory, and technology. The Associate Property Manager role in Property & Asset Management (PAM) focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.

• Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.
• Lease and Legal Management:
  • Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest
  • Ensure tenant compliance with lease covenants and obligations, recommending remedies to breaches and managing any issues through to conclusion
  • Respond to technical queries in regards to the lease or licences
  • Resolving occupier matters that may influence valuation/investment considerations
• Financial Management:
  • Resolving occupier matters that may influence valuation/investment considerations
• Service Charge:
  • Resolving occupier matters that may influence valuation/investment considerations
• ESG:
  • Work with various ESG and FM teams on ESG initiatives and implementation.
  • Align client’s ESG strategy with JLL’s responsibilities.
• Inspections:
  • Align client’s ESG strategy with JLL’s responsibilities.
• Transactions/Transitions:
  • Align client’s ESG strategy with JLL’s responsibilities.
• Client Reporting and Meetings:
  • Provide relevant content for client reporting and attend client meetings as per client requirements.
  • Understand client PMA, asset strategies, and KPIs.
• Occupier Engagement & Customer
  
  Experience:
  • Engage with occupiers to maintain high customer satisfaction.
  • Gather intelligence on occupier business activity on behalf of client.
  • Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners.
• Works:
  • Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners.
• Health & Safety:
  • Assisting in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners.
• Insurance:
  • Support annual insurance renewal process
  • Have oversite of all insurance mattes across the site
• Void property management:
  • Have oversite of all insurance mattes across the site
• Fees:
  • Have oversite of all insurance mattes across the site

• Preferably newly qualified RICS
• Strategic thinker with innovative problem‑solving skills.
• Strong commercial acumen and client relationship skills.
• Results‑driven with ability to set and achieve ambitious targets.
• Self‑motivated leader who fosters teamwork.
• Excellent communication and negotiation skills.
• Advanced IT skills, particularly in property management systems.
• Sharp analytical and problem‑solving abilities.

• Commitment to innovation and inclusive practices.
• Adhere to JLL Working Practices guidelines.
• Implement value‑added initiatives.
• Maintain strong presence within PAM team.
• Promote diversity, equity, and inclusion within JLL.

This role offers opportunities for professional growth, flexibility, and personalized benefits while making a positive impact on the real estate industry.