Head Of Quality Assurance

Location: Greater London

An opportunity has arisen for an experienced Head of Quality Assurance to join a large, technically complex MEP contracting organisation operating on major UK projects. This is a senior leadership role with responsibility for setting and embedding quality strategy across the business, modernising quality system and leading the transition to a fully digital QA environment.

Overview on Head of Quality Assurance Role:

Reporting into senior operational leadership, the Head of Quality Assurance will take ownership of the company’s Quality Management System, ensuring consistent application across projects, regions and disciplines.

A key focus of the role will be the review, rationalisation and digitisation of existing QA procedures, embedding them within a newly implemented project management platform (PROCORE.) The successful candidate will play a critical role in driving standardisation, audit readiness and right first time delivery across a high-value project portfolio.

Key Responsibilities

Quality Management & Compliance

* Develop, implement, and continuously improve the Quality Management System in line with ISO 9001 and industry best practice

* Review and modernise existing QA procedures, work instructions, and templates

* Ensure consistent application of quality standards across all projects and departments

* Provide technical quality guidance to project and delivery teams

* Lead the management and close-out of non-conformances and corrective actions

* Digital Systems & Process Improvement

* Lead the migration of QA systems and documentation into a digital project management environment

* Convert legacy QA processes into structured, electronic workflows

* Define system governance, document control and version management

* Support system rollout, training and ongoing optimisation

Auditing, Assurance & Accreditation

* Lead internal and external audit programmes across projects and offices

* Act as the primary point of contact for certification bodies and auditors

* Maintain ISO 9001 and other relevant industry accreditations

* Support bid, tender and pre-qualification submissions with quality input

Leadership & Strategy

* Lead, mentor and develop QA Managers and Engineers

* Work collaboratively with Operations, Commercial, Design, HSE and IT teams

* Champion a culture of quality ownership and continuous improvement

* Provide quality performance reporting, KPIs and risk insights to senior leadership

About You

You will be a senior QA professional with strong leadership experience gained within an MEP or construction contracting environment as well as knowledge in Procore.

Essential:

* Senior-level QA / Quality leadership experience within construction or MEP

* Proven experience developing and managing ISO 9001-aligned QMS

* Strong internal and external audit background

* Experience modernising QA systems and processes

* Excellent stakeholder engagement and leadership skills

Why Apply?

* Senior leadership role with real influence across the business

* Opportunity to modernise and digitise QA systems at scale

* Exposure to complex, high-value MEP projects

* Strong platform for long-term progression within a growing organisation environment