Social Impact Programme Coordinator

Requisition  Business Unit:
Fitch Group Category:
Human Resources

Location:

London, GB Date Posted:
Mar 4, 2026

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit rating agencies, and Fitch Solutions, a leading provider of insights, data and analytics.

With dual headquarters in London and New York, Fitch Group is owned by Hearst. Fitch Group is currently seeking a Social Impact Programme Coordinator based out of our London office.

We are seeking a Social Impact Programme Coordinator to support the delivery of Fitch Community’s flagship social impact programmes, with a particular focus on education, social mobility, and education‑to‑employability pathways. The role includes leading the end‑to‑end delivery of Elevate (our social mobility programme) while also coordinating activity across other key initiatives, in partnership with charities and community organisations. This is a delivery‑focused position combining programme leadership with hands‑on operational coordination across a varied portfolio.

You will manage programme planning and delivery activities, including schedules, logistics, events, documentation, stakeholder communications, and budget/invoice processes, ensuring programmes are delivered safely, inclusively, and to a consistently high standard. You will also coordinate the participant journey where relevant, supporting outreach, selection, onboarding, and ongoing programme administration to enable a positive experience for participants, volunteers, and partners. Working closely with internal stakeholders and external partners, you will act as a central point of contact, maintain clear timelines and accountabilities, and capture data and feedback to support reporting and continuous improvement across programmes.

The ideal candidate is highly organised, proactive, and comfortable managing multiple work streams, with strong stakeholder management skills and a service‑oriented approach.

• Coordinate end‑to‑end program activities (planning, scheduling, logistics, delivery, post‑event wrap‑up) across multiple flagship programmes (e.g., Elevate - Social Mobility Internship, School Build).
• Maintain programme plans, timelines, documentation, and risk/issue logs; track milestones and elevate blockers.
• Organise key events and activities including kick‑offs, volunteer days, inductions, showcases, and close‑out sessions.
• Process invoices and track budgets in line with finance procedures; monitor expenses to ensure programmes are delivered on time and within budget.
• Lead programme implementation, communications, logistics, schedules, monitoring, and operational improvements.
• Liaise with internal teams to secure volunteer and stakeholder support; brief and supervise volunteers during programme delivery.
• Capture participant and partner feedback; translate insights into actionable enhancements.

• Serve as day‑to‑day contact for internal and external partners (e.g. NGOs, community organisations).
• Build and maintain positive, professional relationships with a wide range of stakeholders, ensuring clear communication, shared expectations, and timely follow‑up.
• Support partner onboarding, due diligence, contracting, and compliance processes, liaising with internal support teams as required.
• Capture stakeholder feedback and lessons learned to inform programme improvements and strengthen future partnerships.

• Coordinate outreach, applications, and selection processes for programme participants (e.g., interns, volunteers, beneficiaries).
• Support onboarding logistics, access/equipment, schedules, and ongoing administrative needs.
• Organise learning, mentoring, and…