Community Liaison Coordinator

Location: Chaucer

Migrant Help have an exciting opportunity to recruit a Community Liaison Coordinator to join our team!

Location:

Homebased (covering either London or the Midlands)

Contract:

12 month fixed term (with potential to be extended or made permanent)

Salary: £38,548

About us:

Migrant Help is a leading charity that has been established for over 60 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.

The Community Liaison Coordinator role:

Part of the Community Liaison team, the Community Liaison Coordinator is an exciting role which forms part of our Advice, Issue Reporting and Eligibility (AIRE) contract at Migrant Help. You work within a Specialised Services team to develop and maintain partnerships with private, public and voluntary sector organisations. This involves working with local communities to meet the needs of our Clients and support the successful delivery of the AIRE contract.

You will establish practical and meaningful outreach relationships which may lead to service commissioning and deliver training programs as appropriate to other service providers including advice hubs and voluntary sector agencies.

If you are empathetic and resilient, have demonstratable experience of working under pressure and within deadlines and are looking for an exciting role that makes a difference, we’d love to hear from you!

Key responsibilities of our Community Liaison Coordinator:

Establish, build and maintain excellent relationships with key stakeholder, community organisations and voluntary sector agencies, within the Asylum Seekers and Refugee sector, to establish referral protocols, commissioning arrangements and partnership working agreements to support the effective delivery of the AIRE contract and to promote Migrant Help provision as a complimentary part of the wider support community.

To map regional provision of services (pastoral, health, art, fitness activities etc.) and update the Directory of Local Services to support clients both inside and outside Initial Accommodations.

Work in partnership with the AIRE Outreach team to ensure our most vulnerable clients are well supported.

To instigate and build on working relationships with statutory sector providers such as DWP, JCP, housing and education in order to map integration pathways and facilitate effective move-on.

Provide information and training to third sector / community groups to enable them to be proactive in their assistance of asylum seekers/ refused asylum seekers as required.

Provide a monthly impact assessment report, providing written updates on activity, relationship management (new relationships / contacts made, concerns or issues within existing relationships etc.), highlight potential case studies, provide information on activities we have facilitated and been involved with, to highlight areas of good practice and where there are opportunities for improvements and evidencing the positive impact we are making.

To keep up to date with issues affecting asylum seekers, refugees, social and community cohesion, locally, regionally and nationally.

The experience and skills you need

Evidence of successfully working as part of a team, building trust and long-term relationships

Practical experience of community development work

Excellent communication skill both written and verbal

Excellent organisational skills with attention to detail.

Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:  

This post is subject to a Disclosure and Barring Service (DBS) check

This post is subject to a Counter Terrorism Check (CTC) therefore applicants must:

Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain

Be able to provide continuous UK address history for the previous 5 years

Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment

Closing Date: 9th February 2026

If you are interested in becoming our new Community Liaison Coordinator, please click 'APPLY' today. We look forward to hearing from you!

Your application will be assessed against the job description and person specification, which can be found via the above link, we therefore recommend you review both before you apply.

We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job

Please note this vacancy may close early depending on applications received

As part of your role, it is important you operate within Migrant Help’s values:
Protection, Diversity, Equality, Partnership, Innovation and Excellence.

Migrant Help is proud to be an equal opportunities employer