Rough Sleeping Outreach and Assessment Team Leader

Rough Sleeping Outreach and Assessment Team Leader Twickenham £38,500 per annum ABOUT US We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing.

We take a person-centred, trauma informed approach, building trust and supporting people to achieve long-term stability and independence. We are also committed to supporting our staff. At SPEAR, you’ll be part of a passionate, skilled, and diverse team, with opportunities for training, progression, and well-being support. Together, we are building stronger communities where everyone has a place to call home.

THE ROLE At SPEAR, we’re proud to work in partnership with the London Boroughs of Richmond and Wandsworth to deliver a pioneering service that tackles rough sleeping and street homelessness. As a Rough Sleeping Outreach and Assessment Team Leader, you will play a central role in both our Street Outreach Service and the Council’s Assessment Hub, providing trauma-informed, person-centred support to people experiencing homelessness.

This is a leadership role with strong operational responsibilities, where you will guide and develop a team delivering outreach and assessment services to those sleeping rough. You will provide day-to-day supervision, ensure safe and effective rota cover, oversee high-quality assessments, and support planning and partnership working. By modelling a trauma-informed, person-centred approach, you will help your team build trust, connect people with the right services and long-term accommodation, and reduce the risk of homelessness recurring.

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

- Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.

- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.

- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).

- Cycle to Work – Save on a new bike and accessories through salary sacrifice.

- Season ticket loan – Interest-free loan for annual travel passes.

- Moving house day – Extra day’s leave when you move home.

- Financial security – Life assurance (4x salary) and interest-free emergency staff loan.

- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.

- Career development – Ongoing training, learning, and progression opportunities.

- Blue Light Card – Discounts across a wide range of shops, restaurants, and services. Want to know more about the role? Read the full

Job Description now! At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them. So, if you’re seeking your next challenge as a Rough Sleeping Outreach and Assessment Team Leader, please apply via the button shown. This vacancy is being advertised by Webrecruit.

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