Webmaster

This role will enable Fare Share’s website to be as useful as possible to all of our audiences who seek to engage with Fare Share via the website. From donors, to volunteers, to food partners, and charities who receive the food – there are many audiences that Fare Share seek to serve with relevant information and the ability to interact with Fare Share in a simple way.

We are seeking an experienced (5+ years) webmaster who has a desire to use their expertise reduce the 250,000 tonnes of perfectly good surplus food wasted in the UK and redistribute it to charities that cook meals for their beneficiaries. This role will support this outcome by ensuring the website is fit for purpose, uptime is maximised, customer journeys are as smooth and simple as possible, that content is easy to access, and that the brand values are upheld.

Fare Share is the UK’s largest food redistribution charity, fighting food poverty by tackling food waste. Fare Share sources food that is surplus to requirements from retailers and manufacturers and engages many volunteers to help redistribute this to local charities and community groups that provide meals to vulnerable people including families and individuals who are homeless, unemployed, socially isolated or recovering from addiction.

Fare Share operates 21 Regional Centres (depots) across the UK and supports over 9,600 local charities and community groups. In the last twelve months, the Fare Share network redistributed 16,992 tonnes of food nationwide, helping to create 36.7 million meals and feed 772,000 people each week.

The role is part of a growing marketing and communications team that oversees and delivers on a wide range of marketing, communications and PR activities, including developing and promoting Fare Share’s brand values and delivering effective support to teams across Fare Share and a network of 21 Regional Centres.

Having been mainly an organisation which focused upon its Business to Business relationships within the food industry, Fare Share is now expanding its communications strategy to promote its operations and impact to consumer audiences, and to increase its visibility to new audiences for volunteering and fundraising.

As a result, there are new projects, new approaches and new systems being developed to enable Fare Share’s growth and overall expansion. The website is a key part of this system.

This role is vital in strengthening Fare Share’s ability to acquire and retain our most valuable audiences including donors, volunteers, charities and food partners. The successful candidate will make an active contribution to the website strategy and enable the Marketing team to have confidence in the capability of the website functionality to suggest further ways that it can support Fare Share’s objectives.

S/he will need to manage the relationship with the web hosting agency and be able to manage a Wordpress built site.

We are looking for an energetic, enthusiastic individual who feels passionate about food poverty and food waste in the UK. Ideally, s/he will come with experience or knowledge of effective website management in the B2B space, but it will be useful to have B2C appreciation too. S/he will need to demonstrate a can-do attitude and combine that with an effective demonstration of the experience and skills outlined below.

This is a great opportunity for someone to make a real difference in an important area of growing political and social interest.

To manage and maintain a healthy website

• Develop an intimate knowledge of the Fare Share website design, build and code that has been used in Wordpress
• Manage the maintenance of the website to optimise uptime, including effective liaison with the website hosting agency and the internal systems team
• Have an effective communication style with the marketing team to allow for projects to be delivered on time and of a high production quality
• Enable a system that allows all of the marketing team to produce and post content in a way that fits with brand values

To continuously improve Fare Share’s prospect and customer…