Senior Individual Giving Coordinator

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!

We believe in creating positive change begins with a supportive and inclusive environment. This is why, we now have an innovative 4-day working week which sees all employees working Monday to Thursday with the office closed on most Fridays.

This is in addition to hybrid working with most staff taking at least three days a fortnight based in the office.

• Regular in-house training
• Potential travel
• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street
• Highly competitive salaries, plus more
• Cycle to work scheme
• Home office expense allowance
• Life Insurance
• Season ticket loan scheme

In this new role, you will work with our Director of Fundraising (Public and Digital) to create sustainable growth of our income from individuals, help us manage our growing donor portfolio, and to ensure the long-term stability of the charity. This is an exciting opportunity to grow a programme with a compelling cause, and is ideal for a fundraiser looking to help shape a career-defining programme.

We are looking for someone who thrives on building relationships with people and who is proactive, creative, and keen to go the extra mile. As our fundraising activities grow, this is a really exciting time to join the team. We are seeking a creative and hard-working Senior Individual Giving Coordinator to join the team to help shape and deliver sustainable growth within our fundraising activities.

This individual will have strong attention to detail, teamwork, and multitasking skills, as well as the enthusiasm and interpersonal skills to make a positive contribution to the growth and development of our Fundraising team.

The Senior Individual Giving Coordinator will manage relationships through our public fundraising and events, including individual donors, community fundraisers and supporting the Fundraising Director. This will include managing donor data on Salesforce, fundraising and challenge events, school and corporate sponsors (e.g., charity of the year) and donor stewardship journeys.

Cultivation and engagement:

• Maintain donation pipeline by securing repeat donations and uplifts in giving from current individual donors.
• Build our corporate partnerships (e.g. “Charity of the Year” engagements) and relationships with schools, including developing packages to support creative, engaging and effective fundraising activities.
• Support a portfolio of engagement opportunities for corporate donors and other general public stakeholders to engage in fundraising activities and events, including owned events such as ‘Theirworld Your Walk’, Christmas carol concert and supporter recognition events.
• Support challenge events and individual community fundraising activities.
• Create mailings and communications assets to share with targeted donor audiences.
• Work with our digital marketing team to coordinate and create compelling fundraising campaigns and appeals across digital and direct channels, along with online donor relations and engagement communications, including Christmas, holiday messages, and giving opportunities.
• Support the launch and implementation of our new legacy giving
  program me.

Processes and tracking:

• Maintain updated donor relations records, adhere to organisational donor processes, and update donor relations resources; proactively identify and implement opportunities to strengthen record-keeping systems.
• Oversee accurate tracking and recording of donations and gifts using
  Salesforce.
• Responsible for developing and implementing improved stewardship journeys, including donor thanking, impact updates, reports, and communications for…