Paid Social Account Manager

Company Description

At Zenith UK we help brands make bold moves by delivering rapid, spectacular growth through media that delivers impact and value. Bold moves are backed by solid forecasts, partnership and a commitment to linking growth to client success.

Macmillan Cancer Support is a leading UK charity founded in 1911 that provides physical, emotional and financial support to people affected by cancer. The mission is to ensure that "no one faces cancer alone" and the organisation is guided by values of compassion, integrity and ambition.

Essity is a global hygiene and health company that develops and produces personal care and tissue products. Founded in 2017 after a split from SCA, the company is committed to sustainability, customer satisfaction and innovation.

As a Paid Social Manager you’ll lead client relationships and campaign performance across major platforms such as Meta, Tik Tok, Linked In, Pinterest and Reddit. You’ll combine data insight, technical activation and strategic thinking to drive real business outcomes, be hands‑on in campaign delivery and lead a team to deliver excellence while contributing to wider media collaboration and agency culture.

• Select and track the right KPIs aligned to broader business and marketing objectives.
• Challenge briefs to ensure measurement frameworks are meaningful and client centric.
• Deliver actionable insights from performance data, not just reporting numbers.
• Spot data limitations and propose smart, creative solutions to bridge gaps.
• Use Publicis tools and third‑party platforms to solve challenges and enhance performance.
• Champion automation and tech to streamline manual tasks and improve team efficiency.
• Experiment with new platform features, tools and tech to test impact and drive innovation.
• Encourage the adoption of new tools to future‑proof our approach to paid social.
• Own paid social strategy from audiences to creative best practice to bid strategies.
• Keep the team aligned to key processes, platform updates and quality assurance standards.
• Lead testing roadmaps, platform innovation plans, and channel growth strategies.
• Oversee smooth day‑to‑day campaign delivery and optimisations with the team.
• Ensure accuracy and quality across briefs, budgets, performance tracking and reconciliation.
• Lead financial QA for your accounts and support junior team members.
• Effectively manage up, across, and down, flagging risks early and keeping delivery on track.
• Build trust with stakeholders by managing expectations and delivering on promises.
• Lead by example, create a positive and inclusive environment where people are supported.
• Delegate effectively to empower junior team members and maintain high delivery standards.
• Support growth by giving feedback, recommending training, and sharing best‑in‑class work.
• Embrace change and encourage others to see the opportunity in new ways of working.

• Experience in paid social strategy, activation, and team management.
• Confident working directly with clients, presenting insights, and influencing media decisions.
• Highly organised with excellent attention to detail and financial acumen.
• A growth mindset – curious, proactive, and not afraid to challenge the status quo.
• Collaborative and empathetic – able to support others while still pushing for excellence.

• WORK YOUR WORLD opportunity to work anywhere in the world for up to 6 weeks a year.
• REFLECTION DAYS – Two additional days of paid leave to step away from your usual day‑to‑day work.
• HELP@HAND BENEFITS – 24/7 helpline to support you personally and professionally, access to remote GPs, mental health support and CBT, wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIES – 26 weeks of full pay for maternity, adoption, surrogacy and shared parental leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF – Extra day off for your birthday from the first day of employment.
• GREAT LOCAL DISCOUNTS – Membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Publicis Groupe operates a hybrid working pattern with full‑time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.