Social Media & Community Specialist

BJAK is Southeast Asia’s largest insurance and financial services platform. Headquartered in Malaysia, we help millions of users access affordable, transparent, and simplified financial products through  Our proprietary technologies — from custom APIs to AI-driven engines — are designed to simplify previously complex or inaccessible services, from insurance to investments. We operate across Malaysia, Taiwan, and Japan, and are building next-generation AI systems to transform how people experience financial services in ASEAN.

Join us from London (remote-friendly) if you’re looking for a company where you can grow fast, think big, and make a meaningful impact.

We’re seeking a creative and strategic Social Media Executive to develop and implement our social media strategy. The ideal candidate is skilled at creating engaging content, fostering meaningful interactions with our audience, and driving brand awareness and engagement. You’ll stay ahead of social media trends and analytics, leveraging insights to reach and resonate with our target audience effectively.

• Develop and implement social media strategies to increase brand awareness and drive engagement.
• Create and curate engaging content for our social media platforms, including Facebook, Twitter, Instagram, Linked In, and others.
• Monitor and analyze the performance of social media campaigns and provide insights and recommendations for improvement.
• Stay up-to-date with the latest trends and best practices in social media marketing and implement innovative strategies accordingly.
• Collaborate with cross-functional teams to ensure alignment of social media activities with overall marketing objectives.
• Prepare regular reports on social media performance metrics and present findings to key stakeholders.

• Bachelor’s degree in Marketing, Communications, or a related field.
• Comfortable working in a fast-paced, high-execution environment.
• 3+ years of experience as a Social Media Executive or similar role, with a strong portfolio demonstrating successful social media campaigns and content creation.
• Deep understanding of social media platforms, algorithms, and trends, with hands‑on experience managing corporate social media accounts.
• Excellent written and verbal communication skills, with a knack for crafting compelling and creative content.
• Strong analytical skills and proficiency in social media analytics tools to track performance and measure ROI.
• Ability to multitask, prioritize, and thrive in a fast-paced, deadline‑driven environment.
• Creative thinker with a passion for storytelling and engaging audiences.
• Strong attention to detail and organizational skills.

• Above-market remuneration
• Fast‑track career growth & exposure
• Meaningful, mission‑driven work
• Collaborative and inclusive team culture
• Flat structure — ideas and initiative matter more than titles
• High autonomy, real responsibility, and unlimited growth potential