Marketing and Communications Manager

Overview

University of the Arts London (UAL) is seeking an experienced marketing and communications professional to play a pivotal role in enhancing our reputation, extending our reach and supporting the delivery of our commercial, educational and social ambitions.

Based within UAL’s Awarding Body, this role leads the marketing, communications and events functions. You will be responsible for developing, planning and delivering the annual marketing and communications cycle, ensuring activity aligns with our business, values and objectives.

Working closely with internal teams and external suppliers, you will also be responsible for producing and overseeing digital and print marketing campaigns and content to a high creative standard. These campaigns will support our existing community while also helping to attract new customers and access new markets across the 14–19 education sector, both in the UK and internationally. You will lead the development of our digital strategy and online presence, improving SEO engagement and reach across social media and other marketing channels.

Strong leadership and organisational skills are essential, as you will be responsible for managing budgets and leading a multidisciplinary team including Communications and Marketing Officers, Content and Production Officers and Events Coordinators.

We are looking for a hard‑working individual with a professional marketing qualification (e.g. CIM Level 4 or above), or equivalent knowledge gained through experience. You will bring an in-depth understanding of contemporary marketing techniques, tools and strategies, along with proven experience of a marketing and communications team.

A strong track record of delivering both traditional and digital marketing campaigns and developing marketing strategies into effective customer acquisition plans is essential. You will also be confident using website Content Management Systems and Customer Relationship Management tools, and comfortable working in a dynamic and fast‑paced environment.

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Closing date: 6 February 2026 23:55.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.