Account Manager - Social & Comms Agency

Position: Account Manager - Social & Comms Agency (Permanent)
KRG are supporting a social and communications consultancy in the heart of London, they help brands tell stories that cut through the noise. They work across both B2B and B2C sectors, from hospitality, professional services, charities and corporate clients. Their unique in-house production team brings creative campaigns to life across social, content, and video, ultimately delivering work that's strategic, on-trend, and results-driven.

KRG are looking for an Account Manager who thrives in fast-paced agency life, has great project management skills and can build collaborative client relationships. Whether your experience is in B2B or B2C, if you're a project management pro with a knack for keeping timelines, teams, and clients happy, this could be the role for you.

The Role

As an Account Manager, you'll be the heartbeat of your client accounts, overseeing campaigns from concept to delivery and ensuring everything runs like clockwork. You'll act as the main point of contact for clients while coordinating the in-house production team to deliver work that's on time, on brief, and on brand.

Key Responsibilities

Own day-to-day client relationships, acting as the trusted point of contact for project updates, timelines, and approvals
Manage multiple social and comms campaigns, ensuring deadlines, budgets, and briefs are met
Coordinate briefs and feedback with the creative, content, and video teams alongside senior consultants
Develop and maintain detailed project plans, content calendars, and production schedules
Translate campaign performance into clear, actionable client insights
Identify opportunities to add value to client accounts and support business growth
Maintain high attention to detail across multiple simultaneous projects
Keep clients and internal teams aligned while proactively solving challenges

About You

Client services or project management focused agency experience overseeing PR, social or comms campaigns
Strong project management skills and ability to keep multiple priorities on track
Experience briefing and coordinating production teams (creative, content, video, or design) is highly desirable!
Confident handling client communications and timelines, maintaining clarity and calm under pressure
Either B2B or B2C experience is welcome; you don't need to have done both
Excellent organisational and communication skills, with a solutions-focused approach
Collaborative, creative, and energised by working in a fast-paced agency environment

Why Join Them?

This is your chance to work on diverse, high-profile campaigns with a talented team that loves creativity, collaboration, and impact. If you're organised, client-focused, and passionate about social media and storytelling, you'll thrive here. They offer an energetic, inclusive environment where your ideas truly matter