PR Executive

Overview

Work Location Options:
Hybrid

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

American Express is seeking an enthusiastic, highly motivated and proactive Public Relations & Communications Executive to join its UK Corporate Affairs and Communications team.

Based in London and reporting to the Director, Corporate Affairs & Communications, this role supports the delivery of public relations activity across Consumer/Brand/Experiences and B2B communications. The successful candidate will help drive media and influencer activity that promotes, protects and enhances the reputation of American Express in the UK, particularly in support of:

• UK Card Services (consumer and business)
• UK Brand
• Experiences and Sponsor ships
• Global Merchant and Network Services

We are looking for a strong storyteller with curiosity, creativity, and a willingness to learn—someone who can help bring to life how American Express backs its customers, colleagues, and communities in the UK.

PR & Influencer Campaign & Press Office Support (Consumer & B2B)

• Support the execution of PR activity for both consumer and business audiences, including campaign development, media outreach, and content creation
• Contribute to the smooth running of the always-on UK press office, handling day-to-day enquiries across Personal Finance/Consumer and B2B topics with support from other team members
• Support Amexs UK sponsorship programmes (including being on-site during events) including Formula 1, the Championships Wimbledon, BST Hyde Park and All Points East
• Manage social media influencer campaigns in support of UK business initiatives
• Lead delivery of daily media coverage reports, plus activity reports
• Project management for PR activations, media events, photoshoots, and interviews
• Work closely with colleagues across the enterprise for example in social media, colleague communications and government affairs to support fully aligned and integrated campaign activity
• Coordinate with external PR agencies to support campaign delivery, ensuring tasks, deadlines, and materials are on track

• Build and maintain positive working relationships with a broad range of media including personal finance, consumer, lifestyle, news, business, SME and trade journalists
• Draft press materials including press releases, media statements, Q&As, briefing documents, and pitches with guidance from senior team members
• Monitor media coverage, track trends relevant to consumer spending, small business, payments, music and sports sponsor ships and provide updates to the team
• Assist with preparing spokespeople for interviews through research and briefing pack development

• Assist in monitoring issues affecting the brand or wider industry
• Support reactive issues communications under direction from senior team members

• Experienced in public relations or communications (ideally a mix of consumer, B2B and corporate; agency experience preferred). Account Manager/ Senior Account Manager level
• Strong written and verbal communication skills, with the ability to craft clear and accurate content
• Exceptional attention to detail with the ability to quickly absorb, analyse and synthesise complex information, ensuring accuracy, clarity and consistency across all communications and materials
• Strong organisational skills and excellent attention to detail

• Strong judgement and risk awareness, with the ability to recognise the broader implications of statements and disclosures; proactively safeguarding the brand by identifying potential issues early and ensuring communications are both compelling and…