Client Engagement Manager; Groupe

Client Engagement Manager (Groupe)

Join to apply for the Client Engagement Manager (Groupe) role at Airetay IT Consulting, Inc.

As a Client Engagement Manager at Epsilon, you'll lead the client servicing and delivery of innovative digital marketing strategies for a portfolio of top Publicis brands, collaborating closely with the agency teams as well as internal cross-functional teams. You'll be responsible for helping to drive Starcom and Publicis growth, retention and revenue through exceptional service and strategic execution. The role is highly collaborative, working with Publicis agencies as well as internal cross teams and alongside your client to deliver the best‑in‑class objective‑based solutions.

• Join our Audience Media team, collaborating closely with Publicis Groupe agencies to deliver top‑notch solutions and services to our expanding Starcom and Publicis client portfolio.
• Lead audience media business across Starcom and Publicis by establishing relationships, educating client teams, cross selling products and servicing current accounts.
• Have ample opportunities for career growth, with access to unlimited online training, workshops with industry experts, and peer‑to‑peer learning.
• Develop skills in Digital Mar Tech, project management, sales planning, client services, and strategic business planning, positioning you as a key contributor to Epsilon's success across Publicis and your own professional development.

• What you'll bring with you:
  • Commercially driven attitude with an eagerness to identify opportunities for growth and contribute to business success.
  • Strong organizational skills with an ability to handle time effectively.
  • Excellent communication skills, both verbal and written.
  • Proficiency in digital marketing and a passion for big data and technology.
  • Ability to think analytically and tell data‑driven stories.
• Why you might stand out from other talent:
  • 3+ years of client services/sales/agency experience.
  • Interest in Adtech, Martech, SaaS.
  • A consultative approach to problem‑solving and strategy development.
  • A drive for continual learning, personal development, and process improvement.
  • Improving and adapting in a fast‑evolving industry in Digital Media.

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.

• People centricity:
  We focus on employee well‑being in an environment where colleagues truly care about each other.
• Collaboration:
  
  We work together, support one another, and collectively achieve goals.
• Growth:
  There are endless opportunities for growth through learning, development and career advancement.
• Innovation:
  We drive progress through pioneering solutions and forward‑thinking approaches.
• Flexibility:
  We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

We know that we have some of the brightest and most dedicated employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

Mid‑Senior level

Full‑time

Customer Service

Administrative and Support Services