National Account Manager, Amazon

Position Title: E-Commerce National Account Manager, Amazon

Location: Wimbledon, London (Hybrid 2 days)

Reports to: Associate Director, E-Commerce

Direct Reports: 0

Scope: Professional Beauty & Retail Hair

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit

The Wella Company is seeking a talented, ambitious and focused National Account Manager to drive the E-Commerce channel in the UK & I across our Professional Beauty and Retail Hair brands. You will own the Amazon account commercially, working in partnership with the wider commercial and marketing teams (Brand Managers, Trade Marketing Manager, Brand Finance Managers).

Reporting to the Associate Director, E-Commerce, this role will champion our ongoing efforts to develop our online presence and take us to the next level.

• Own the Amazon annual operating plan including product selection, inventory, pricing, promotions, and marketing activity
• Develop and manage the annual JBPs with strategic, cross-functional partners
• Manage the Amazon P&L and budget, including invoicing across Amazon and agencies
• Drive new market opportunities to create demand drivers for our brands and categories
• Develop category and brand revenue growth strategies from data, insights, and other market/customer information
• Build strong relationships with trade marketing and brand to execute and grow retail media plans
• Collaborate with advertising and trade marketing teams to maximise sales
• Manage relationships with external agencies across advertising and retail operations
• Work closely with the internal EMEA team on total Amazon business priorities
• Drive the E-Commerce agenda through collaboration and influence decisions with multiple stakeholders (sales, trade, brand)
• Be a true advocate for the Amazon business internally
• Be a source of expertise for E-Commerce, ensuring industry best practice and innovation
• Deliver on-time product launches and promotions and maximise any/all opportunities to drive incremental sales
• Work closely with demand and supply chain to ensure accurate forecasting, stock management and smooth ordering processes

Essential:

• Minimum 2 years' experience managing an Amazon account
• Solid understanding of e-commerce and related marketing
• Experience managing P&Ls, budgets and invoices
• Desire to work in a fast-paced, commercially driven environment
• Strong communication and collaboration skills
• High level of attention to detail and excellent time management
• Ambitious and driven; hungry for success and responsibility
• Keen problem solver, adept at finding effective, scalable solutions
• Eager to learn, develop your skills and expand knowledge

Advantageous:

• Relevant experience in the beauty/cosmetics industry
• Skills in digital marketing and/or retail media
• Management of other major ecommerce accounts including Look Fantastic
• Experience negotiating trade terms/contracts

• 25 days holiday + additional day off for your birthday (not including bank holidays)
• 3 days' personal leave for your own signification life events
• 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Programme)
• Enhanced maternity, paternity, and adoption leave
• Gym Benefits
• Eye Tests
• WOW Programme (Bonus following exit from…