Community Manager

Community Manager – Join us at Tilt

We’re building the next century of shopping, making it feel human, communal, and alive again. E-commerce has spent decades optimising for clicks, stripping away the trust, joy, and connection that once made shopping meaningful.

We recently raised an $18 million Series A and are hiring elite builders to make it happen. Your mission is to be the voice, face, and connective tissue between Tilt and its users. You’ll host live shows, educate customers on how to get the most out of Tilt, revive old users, and experiment with influencers to reach new audiences. This is a revenue‑driving, growth‑focused, user‑understanding machine – part live host, part customer psychologist, part influencer strategist.

• Live Engagement
  • Host Instagram + Tilt Lives to drive installs and purchases.
  • Build an engaging on‑camera presence users return to.
• User Education
  • Run onboarding and educational live shows.
  • Create simple “Tilt for beginners” content.
  • Spotlight key sellers and drops with category teams.
• Influencer Testing
  • Source micro‑creators and run small tests (lives, duets, reviews).
  • Score creators on cost, conversion, and retention impact.
  • Track results and iterate quickly.
• Live Program Scaling
  • Build a recurring calendar of live events that drive retention + revenue.
  • Launch new formats, challenges, and community moments.
• Influencer Engine
  • Build the influencer function: onboarding, measurement, templates, playbooks.
  • Scale a pipeline of high‑performing creators.
• User Education System
  • Create a structured education funnel across lives, DMs, email, and IG.
  • Improve pre‑purchase onboarding flows.
• Community Insights
  • Own insight on why users stay, leave, or buy.
  • Feed learnings into product, supply, and marketing.

• Charismatic on camera – confident speaking to hundreds of viewers live.
• Experience with community building, live hosting, influencer management, or creator economy roles.
• Strong understanding of social platforms (Instagram, Tik Tok, Tik Tok Live).
• Ability to identify strong creators, run tests, and measure creator performance.
• Excellent communicator: able to call customers, ask hard questions, and gain real insights.
• Analytical mindset – thinking in terms of funnels, drop‑offs, retention, and activation.
• Interest in fashion, streetwear, vintage, or online shopping culture.
• No‑ego, problem‑solving attitude – want to build, test, fail fast, and grow.

London‑based hybrid role with a minimum of 3 days/week from our King’s Cross office.

• 29 days off, plus UK bank holidays.
• Your birthday off, no questions asked.
• Share options to become a true stakeholder in our success.
• 3% pension contribution from Month 2 (auto‑enrolment).
• Mac Book and tech budget to set you up your way.
• Gym membership.
• Free Deliveroo if you’re working late.

Compensation Range
: £40K – £50K

We welcome applicants from all backgrounds and experiences, and we’re committed to fostering an inclusive, diverse workplace.

If you don’t meet every single requirement in the job description, please don’t be put off from applying. We value potential and a willingness to learn over ticking every box – your unique perspective could be exactly what we’re looking for.

Let us know if you need any adjustments during the application process; we’re happy to help.