Trade Co-ordinator

We’re the feel‑good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.

As Trade Co‑ordinator, you will help shape Ecommerce commercial performance by managing the promotion calendar and line lists to ensure flawless execution. You will deliver insights that drive category growth and campaign effectiveness, while serving as the central contact for all trade initiatives - collaborating across Ecommerce, Merchandising and external partners for seamless delivery.

• 40% staff discount plus friends & family discounts throughout the year
• Access to our reward platform for external discount and offers
• Virtual GP access for you and your children – it allows you to speak to a doctor at a time and date that suits you
• All employees are covered by our life assurance policy from day one
• Unlock extra leave with our buy more holiday scheme.
• Celebrate YOU! Enjoy an extra paid day off on your birthday each year
• Enhanced maternity, paternity and adoption leave, and shared parental leave.
• Spread the cost of your commute with interest‑free season ticket loans
• Do your bit for the environment and save money with our Cycle2
  
  Work scheme
• We’re proud to partner with the Retail Trust and Fashion & Textile Children’s Trust

• Own the promotion line lists and activity calendar, ensuring alignment with commercial strategy.
• Brief and guide stakeholders with clear commercial objectives.
• Review and approve coupon promotion execution to ensure campaigns run as expected.
• Support medium- and long-term trade planning through trend, competitor, and performance analysis.

• Analyse category and promotion performance to identify growth and margin opportunities.
• Deliver actionable insights to wider Ecommerce and Buying teams.
• Provide regular reporting on trends, risks, and opportunities at option and category level.
• Manage loyalty pricing, promotion briefs, and analysis to drive profitable results.

• Partner with site optimisation, merchandising, and customer teams for accurate, effective delivery.
• Work with external partners to resolve issues and ensure seamless campaign execution.

• Occasional on‑call weekend work (approx. once per month), compensated with overtime pay.

• Commercially minded, proactive, and results driven.
• Logical, methodical, and analytical in approach to problem‑solving.
• Collaborative team player, able to influence and communicate with senior stakeholders.
• Adaptable and resilient in a fast‑paced, evolving environment.
• Committed to continuous learning and professional development.
• Strong Excel skills (analysis, reporting, and basic formulas).
• Experience in retail, Ecommerce, or a similar commercial environment.
• Graduate degree preferred but not essential.
• Accuracy and timeliness of RMS line lists and promotion calendar.
• Quality and commercial impact of trade briefs and campaign execution.
• Actionable insights and performance analysis supporting growth and margin improvement.
• Effective collaboration with internal teams and external partners.

We care about you and the planet and believe fashion should be a force for positive change. We celebrate inclusion and diversity in everything we do. We’re proud of our inclusive culture and our talented team members who embrace our shared purpose, behaviours and values.

We prioritise development, offering training to support your progression, so you can be your absolute best and achieve your goals.

We pride ourselves on being a flexible employer, our colleagues work a range of patterns. If you have a specific pattern in mind, we’re keen to discuss this with you in line with the output needed for the role.

Please ensure that your CV is in simple format e.g. Microsoft Word when applying using your CV to ensure smooth application process.

Job Family AMK
012 - Channel/Partnership/Co-Branded Marketing