Maintenance Engineer

The Data Centre Maintenance Engineer is responsible for operating and maintaining electrical and mechanical equipment and systems to ensure that overall availability and reliability meets or exceeds defined service levels in accordance with Company specified policies, processes and procedures.

• Operating and maintaining all electrical, mechanical, and HVAC equipment and systems under a rigorous change management system to maintain 100% uptime availability
• Monitoring and troubleshooting all site/plant equipment support systems to include logging and responding to incidents/events, problems, changes, monitoring, problem escalation/notification/ resolution and all other aspects of site support (mechanical, electrical, HVAC, generators, fire alarms and suppression etc)
• Utilising maximum capabilities of all operational systems including BMS, PMS, CMS
• Managing sub-contracted resources, as necessary, to deliver a safe and quality service to the Business
• Overseeing planned preventative maintenance (PPM) scheduled activity
• Management, of contractors in-line with the site Permit to Work (PtW) system
• Ensuring a positive Health and Safety (H&S) culture is promoted and maintained across the site
• Oversight of critical works
• Act as an Authorised Person for electrical switching activities
• Operating and maintaining power supplies and environmental services to safeguard critical client systems and equipment
• To be fully conversant with Company policies, operating and emergency procedures, and initiate improvements, to minimise risk and to promote best practice
• Working closely with other site workers on all customer-impacting work to ensure streamlined communication and the maintenance of high levels of customer service
• Performing and recording details of site walkthroughs to verify efficient operation of equipment and monitoring systems
• Acting as a First Responder to critical incidents or events
• Completing site documentation before and after work tasks, as appropriate
• Carrying out Risk Assessments of equipment maintenance and other tasks and ensuring these are reviewed and updated as required
• Development and implementation of Operational Procedures (OPs) and Work Instructions
• Creating entries on the Service Desk ticketing system
• Alarm management, alarm clean-ups and alarm/historical data extractions
• Ensuring all tools and equipment are kept in good condition

Skills

• Communication:
  You can demonstrate experience/capability to engage and communicate effectively (spoken and written) across diverse stakeholder groups.
• Collaboration:
  
  You can demonstrate how you use have used collaboration to effectively deliver, and to create and/or contribute to wider team empowerment and value.
• Innovation:
  You can demonstrate how you have used problem solving to identify opportunities to responsibly improve ways of working and/or established outcomes, within your scope of influence
• Continuous Improvement:
  You can demonstrate how you have invested in developing you own (and others) skills, experience, and output. And how this has contributed to personal and/or wider business value.
• Leadership:
  You can demonstrate how through your understanding of your own personal impact and responsibility, that you have led by example and brought others along with you on the journey.

Qualifications

• Level 3 NVQ in Engineering
• AP12 or AP Authorised Person Training
• IOSH – Working Safely (Desirable)

Experience

• Aptitude for trouble‑sh‑ooting and problem‑solving complex issues through Root Cause Analysis (RCA)
• Detailed understanding of Change Management processes and procedures
• Ability to follow procedures system documentation and track issues through appropriate entries into a Service Desk Ticketing system
• Knowledge of BMS systems
• Good understanding of PPM/CAFM systems
• Management and working within a documented Permit to Work (PtW) system
• Ability to understand OEMs and other technical documentation
• Methodical & analytical approach to work
• Ability to work in collaborative and independent work situations and environments with minimal supervision
• Excellent written and verbal communication skills essential.
• Experience of operating in a customer facing role and dealing with technical problems in…