Retail Customer Service

Benefits:

• 401(k) matching
• Company parties
• Paid time off

Location: Cherry Hill, NJ

Job Type: Full-Time, On-Site

Alpha Graphics Cherry Hill is a locally owned Digital print, sign, and marketing company dedicated to helping businesses and organizations stand out. We handle everything from traditional printing and large-format signage to custom graphics, apparel, and direct mail. Our team is growing, and we’re looking for a detail-oriented Production Scheduler to help keep jobs flowing smoothly from start to finish.

As our Production Scheduler, you’ll be the hub between our sales, customer service, and production teams. Your main responsibility will be to coordinate daily production schedules, manage timelines, and ensure that jobs move efficiently through the shop. Success in this role requires someone who is proactive
—able to anticipate challenges, stay ahead of deadlines, and take initiative to keep projects on track.

In addition to scheduling and coordination, this position is hands‑on
. You’ll also assist with production tasks when needed to help the team meet tight deadlines and keep projects moving.

• Create, update, and manage daily/weekly production schedules
• Prioritize and allocate jobs based on deadlines, resources, and equipment availability
  
  Communicate clearly with team members about job status, changes, or issues
• Track progress of jobs to ensure on‑time delivery
• Anticipate scheduling challenges and adjust proactively
• Order and manage inventory of all production supplies
• Schedule and coordinate installers for graphics/signage jobs
• Schedule and coordinate customer deliveries for completed jobs
• Assist in production where needed to meet timelines
• Maintain records and assist with workflow improvements

• Strong organizational and multitasking skills
• Proactive mindset with the ability to anticipate and solve problems before they arise
• Clear communicator with strong attention to detail
• Previous experience in printing, signage, or related production environment preferred
• Ability to work in a fast‑paced, deadline‑driven setting
• Comfortable with scheduling tools/software (we’ll train you on our systems)
• Positive, team‑oriented attitude

• Competitive hourly pay based on experience
• Stable, full‑time schedule (Monday–Friday, daytime hours)
• Friendly, locally owned team environment
• Opportunity to be a key player in a growing business

• Health insurance offered.
• Paid time off and holidays
• Simple IRA retirement plan
• Opportunities for career growth and advancement