South Listens Project Manager | South and Maudsley NHS Foundation Trust

The South London Listens Project Manager is a key role in delivering the South London Listen programme - a unique partnership programme using community organising to tackle the root causes of poor mental health. We bring together the NHS, local authorities, and over 150 community organisations to listen, act, and drive change. Since 2020, we've worked with tens of thousands of people across South London to co-develop solutions that remove social and economic barriers to good mental health - from housing and wages to access to services and youth support.

This role will lead on the Be Well programme
-a flagship initiative which works with over 90 grass roots organisations across south London (including churches, community groups, schools etc) who often play a pivotal role in their communities. Be Well provides mental health and community organising support to enable organisations to:

- Build relationships and provide a place for community members to talk to one another - developing activities and practices that seek to increase social connection, reduce social isolation, and improve wellbeing.

- Understand how to signpost where needed to other organisations to support additional needs.

- Listen to communities and take action on wider systematic injustices and inequalities, leading to SLL campaign pledges. As Project Manager, the post holder plays a central role, activating all aspects of developing and delivering on objectives and promoting the vision of the South London Listens and specifically Be Well programme internally and externally. Leading a variety of stakeholders, bringing together multi-functional teams to organise and put in place a robust plan ensuring progress is made on delivery of this programme by taking a highly proactive approach.

The South London Listens Project Manager works in a small South London Listens team, working closely with strategic partner, Citizens UK, and NHS, Local Authority and community partners in the programme.

• Be responsible for formulation of comprehensive and realistic programme plan and revise as appropriate to meet changing needs and requirements
• Be responsible for the effective management of work streams within programme
• Be responsible for ensuring deliverables are quality reviewed and signed-off at an appropriate level
• To be responsible for analysing a highly complex programme plan and identifying the critical path and resource requirements against available resources
• Analyse sensitive commercial-in-confidence information, such as information in tender documents, contracts and service level agreements.
• Carry out complex calculations as and when necessary and have responsibility for the effective management of the programme budget (which may vary from £0 for change programmes without new investment to £1M or more).
• Manage appropriate Programme team staff

• Provide specialist advice on programme management, programme organisation, effective planning and programme execution. The post holder is expected to resolve programme management issues based upon own interpretation of policies, acquired knowledge and expertise
• Ensure effective configuration management: programme documents are completed to programme management standards, relevant, and stored appropriately
• Be responsible for ensuring effective programme controls are in place to ensure that the delivery of the programme is within the budget, timescale and quality tolerances. Where a programme is forecasted to be at risk of breaching a tolerance, to be responsible for ensuring that an Exception Report is issued to the Programme Board and that corrective measures are instigated
• Have overall responsibility for ensuring that user requirements are documented and technical documentation updated, including any information governance policies and procedures impacted by the programme
• Circulate papers to the Programme Board in advance of meetings, writing and distributing minutes of meetings and following up action points and issues identified at the meeting
• Ensure that the information management and information governance requirements are considered and the implications…