Assistant Divisional Manager - St George's Directorate

Overview

The post of Assistant Divisional Manager is a key position within the trust's senior management structure. Reporting to the Divisional Manager, the Assistant Divisional Manager is responsible for providing operational and strategic management support to the Divisional Manager, Head of Nursing and Divisional Director to assist them in the development and modernisation of Moorfields' services. The Assistant Divisional Manager has a wide range of responsibilities for ensuring the effective development and operation of the Division's services within the Directorate of St George's, and is one of three members of the directorate leadership triumvirate, working closely with the Matron and Clinical Director.

The post-holder is responsible for effective operational management, leadership, expertise and support for several key areas within the Division ensuring the delivery of high quality, safe and effective patient services within the resources available. The post holder will provide operational support to the Division to deliver the Trust's overall strategy and objectives. This will include playing a key role in identifying opportunities, ensuring the delivery of all operational performance and strategic objectives specifically the Trust waiting list (RTT), financial, HR management, Health and Safety management, risk, clinical & quality governance.

This role forms part of Moorfields’ leadership team and supports delivery of high standards of patient care and service performance.

Operational and performance management

• Be accountable for the delivery of services provided by the Division within available resources
• Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives
• Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies
• Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases
• Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans
• To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing
• Lead and participate in ad hoc project work as and when required
• Project manage significant service transformation and change projects to deliver efficiency and quality improvement

People Management

• Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards
• Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern
• Promote a high-performance culture by holding people to account within the Division
• Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required
• Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans
• Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required time frames
• Be responsible for ensuring that all staff are compliant with mandatory training requirements
• To promote high level leadership skills by demonstrating attributes consistent with the leadership qualities framework, and to promote and support the development of these skills within the general management team

Finance and…