FIRE CONTROL - Supervisory Manager

Overview

About The Role

We are inviting applications for the positions of Crew Manager and Watch Manager within Fire Control. These roles are critical in ensuring the effective delivery of our response service and in maintaining the highest standards of operational performance.

Role Overview

Supervisory Managers in Fire Control provide leadership, coordination, and support to Control Room personnel, ensuring the efficient handling of emergency calls, mobilisation of resources, and management of incidents. Postholders will contribute to maintaining a safe, professional, and effective control environment while upholding organisational policies and service standards.

Our staff act with Courage, Integrity and Compassion; and as a Supervisory Manager in Fire Control you will -

• Be an effective leader with the ability to inspire and support others to maintain performance.
• Have a demonstrable ability to support change in a complex and evolving environment.
• Have excellent communication skills and an ability to engage constructively with internal and external stakeholders.
• Model our values and behaviours; promoting a culture which embraces collaboration, inclusivity, high performance and wellbeing, and you will strive to make a real difference to the communities we serve.
• Be required to lead and support control operations to resolve operational events in accordance with the requirements of WM8 of the Watch Manager (Control) Rolemap (For Watch Manager applicants).

Eligibility

Applicants for Watch Manager Control positions must be competent in the Crew Manager role. For Crew Manager Control positions, applicants must be competent in the Fire Control Operator role.

Candidates who are not currently employed by a Local Authority Fire & Rescue Service within the UK will not be eligible to apply.

Candidates who have a live/unspent disciplinary sanction or who are currently working under any capability (performance) related improvement note/plan will not be eligible to apply.

The Application Stage

Interested individuals should complete the online application form and submit this prior to the closing date of Midnight, Sunday 29th March 2026.

Please note applications will be scored against our Leadership Behaviours for LEADING OTHERS.

There are two parts to the online application process. First of all, you will need to complete an application form available on our careers page. This application form will ask for your personal information, work history, references, and any training or qualifications which are relevant to the role.

Once you have submitted this application, you will receive a link via email to complete the second part of the application form. Further information about this part of the application is available in our Candidate Pack.

Shortlisted candidates will be invited to complete an Interview. This is anticipated to take place 9th & 10th April 2026.

About Us

Merseyside Fire and Rescue Service (MFRS) is at the forefront of public safety and emergency response, serving the vibrant communities of Merseyside with dedication and professionalism. Our mission is to protect, prevent, and respond—ensuring the safety and well-being of the public, both in times of crisis and through proactive community engagement.

With a proud history and a strong sense of purpose, we operate across a diverse region that includes bustling urban centres, industrial hubs, and serene rural areas. Our highly skilled and committed teams work tirelessly to provide fire and rescue services, enforce fire safety regulations, and deliver critical prevention and education programs.

Pension Considerations

Annual Allowance:
Please note that it is your personal responsibility to check whether by applying/accepting this position it would result in any Annual Allowance implications. A breach in the Annual Allowance threshold could result in a Tax charge. Further information on Annual Allowance can be obtained from the Pensions team, or the Pension Administrator website (Local Pensions Partnership Administration Ltd – website - , Annual Allowance Information - Annual Allowance)

Lifetime Allowance:
Please note that it is your personal responsibility to check…