Project Director - Events, Hospitality & Operations

This job is with Omnicom Media Group, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Reporting to:
Head of Major Events, Fuse Events Team

Fuse is seeking an experienced Project Director with a passion for Sport & Entertainment, to join a team delivering a major Rugby World Cup 2027 sponsorship for one of our clients – Asahi Super Dry. With this role, you will have the opportunity to lead a team who will plan and deliver all ticketing, hospitality, guest programme & operations elements at Rugby World Cup Australia 2027.

The successful candidate will have a strong project management background in Major Events, ideally leading or having a senior position in planning a sponsor guest programme involving multiple stand‑alone events and experience of managing significant budgets. Client relationship management is key and the ability to manage multiple work streams and stakeholders across different time zones is essential.

You will lead a team of up to 20 people, located in both the UK & Australia, with specific workstream leads across Accommodation, Transportation, Communications & Ticketing, Branding & Operations, Project Management, Staffing and Events. You will also oversee a large team of indirect reports (including local hosting staff), so must be comfortable being in a leadership position and aiding team development.

The team will consist of Fuse colleagues and freelancers.

The ideal candidate will have a positive & flexible can‑do attitude, be comfortable delegating as well as being prepared to get involved in all aspects of project delivery. A working knowledge of World Rugby is preferred but not essential.

• Close liaison with the Head of Major Events to ensure the smooth delivery of the project and meeting of client KPIs
• Act as a senior contact and interface between client(s), client agencies, World Rugby, venue stakeholders and various suppliers
• Act as a contact and point of escalation between client, suppliers/partners
• Creation, ongoing management, and circulation of project management tools including project plans and status documents related to the project
• Creation of client presentations and preparation of client documents, as necessary

• Planning and onsite delivery of a multi‑day guest programme for approximately 200‑600 guests at approximately six matches at Rugby World Cup Australia 2027
• Begin initial planning across all work streams until workstream leads are on board
• Close liaison with all project workstream leads to ensure the smooth delivery of the overall guest experience
• Supporting the team throughout the project and ensuring that all agreed deadlines, submissions and artwork approvals are met
• Creation and management of key project documents including but not limited to a project plan, security plan, stadium operations plan, event schedule and hour‑by‑hour documents for onsite and budget
• Full ownership of guest programme budget with regular client reporting and oversight of supplier payments
• Close liaison with Market Communications & Finance teams to ensure accurate tracking and timely billing of packages & additional costs to markets
• Planning and attending venue visits and client meetings, as and when necessary
• Creation of client presentations and preparation of client documents, as necessary
• Close liaison with internal Fuse team to plan onsite staff logistics requirements (i.e. accommodation, flights, per diems etc)

• Oversee the requesting, ordering, confirming and distribution of all tickets for Asahi across all 52 matches
• Manage the set up and then oversee day‑to‑day running of the ticketing & guest management system and reporting
• Oversee the ongoing management and circulation of project management tools including project plans and status documents related to the project
• Oversee the team responsible for all market communications via market leads including supporting local market leads with use of the online guest management system and shared mailbox…