General Manager
Listed on 2026-03-04
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Management
General Management, Hotel Management, Operations Manager
General Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London
Urban Pubs, Bars and Restaurants are currently recruiting for a talented and highly skilled General Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.
We're looking for a leader for the newly opened Duchess of Kensington, located on Gloucester Road a stone's throw from the Albert Hall. It's a premium offering with an extensive wine list and seasonal menu. Service style is elevated and spend per head high, this is a role for a General Manager who knows how to deliver great service and put on a show.
The Role- As GM you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business.
- Being business savvy and demonstrating great commercial acumen is a must.
- Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
- You have impeccable floor, bar and late night experience knowledge as well as late night experience.
- You will be given the opportunity to train, personally develop and progress your career as the company continues to grow.
- "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own
- Be cool, calm and collected, manage pressure with ease, nothing can phase you
- You’re not precious. We leave our egos at the door and help get sh
* t done - Must have minimum 2 years’ experience as a general manager depending on the property being looked at
- Solid communication and organisational skills, be approachable
- Superb customer & floor service skills
- Excellent all-round business knowledge from financials to customer satisfaction
- An entrepreneurial flare
- Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun
- Personal License holder beneficial
- A competitive salary & bonus scheme
- Training and development
- Career progression and promotion opportunities with regular new openings around the corner
- Get out and about, you automatically get discounts across all our pubs, bars and restaurants
- The opportunity to make strategic decisions within your business – take ownership and Be Fearless
- Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere
- 28 days holiday
- Goes without saying, but we’ll feed you during your shift
- Employee Assistance Programme (EAP)
- Good people know good people - an awesome referral scheme
- Access your Wages anytime through Wagestream
- Birthdays are for celebrating, so have the day off on us
- Cycle to work scheme
Interested in hearing more, get in touch so we can arrange to meet up and show you around.
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