Director, FS Customer Experience Transformation
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-02-28
Listing for:
Capgemini
Full Time
position Listed on 2026-02-28
Job specializations:
-
Management
Change Management, Program / Project Manager, Operations Manager, Business Management
Job Description & How to Apply Below
A global consulting firm is seeking a dynamic Director to expand its Service Transformation business in the financial services sector. The successful candidate will have extensive consulting experience and proven leadership in driving CRM and customer care innovations. Responsibilities include creating transformation strategies, managing large-scale programs, and building strong client relationships. This strategic role demands a collaborative leader passionate about enhancing customer experiences and leading high-performing teams in a flexible working environment.
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