Client Manager, Sponsorship & Consultancy

Location: Greater London

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* Job Description:

**** Role Overview:
** We are looking for a Client Manager to join the MKTG team to work on delivering and implementing some of the most exciting collaborations in Sport and Entertainment.

As a Client Manager in Sponsorship + Consultancy, your role is to provide support and assistance in managing the client’s business and to keep day to day activities running smoothly. You will support the wider team in delivery on accounts, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

This role will report into the Business Director and is based in London.

This role will be responsible for leading and managing the client relationships, activation plans, projects and client servicing across a range of exciting sports and entertainment properties including, football, music, motor sport, Rugby and a range of talent partnerships.
** Responsibilities:
** Client Servicing/Account Management:
* Manage day to day client relationships.
* Own client connections and relationships
* Understand your client’s business and the wider industry competitor set.
* Know what makes your clients tick, how to make them stand out and support them in achieving marketing goals.
* Lead by example on client service excellence.
* Adhere to excellent time management.
* Have ownership and accountability for client/account fees and activation budgets.
* Understand and be able to report on the commercials of your client responsibilities.

Project Management:
* Effectively and efficiently manage retained client work and project work. This includes but not limited to, end-to-end project management, management of partnership rights and utilisation, merchandise, campaign planning, managing activations across key moments of the season, on ground activations and much more to ensure deliverables are met.
* Work with leadership team to ensure the project delivers above client expectations.
* Be accountable for (the client team) setting timelines, expectations, and meeting deadlines.
* Support the Directors with the management of resource and workloads across the team on designated projects.

Administration:
* Ensure that timesheets for self and direct reports are completed on time and accurately.
* Oversee and be the key point of contact for finance related activities on the account.

Culture & Values:
* Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team.

New Business & Marketing:
* Support new biz function by participating in new client proposals and pitch processes.
* Look to build opportunities from current client and new clients from across the business.
* Put together proposals and costings for small to mid-size projects with support from Directors.
* Participate in regular thought leadership in written, presentation and verbal format.

Self-Development:
* Be knowledgeable about the industry and strive for expertise.
* Ensure you understand and can confidently present sponsorship processes.
* Be curious and focus on personal development through team management and leadership training.

People Management:
* Act as a mentor and coach to your direct reports to help them develop in their role and career, promoting an inclusive environment where everyone’s voice can be heard.
* Provide regular on the go feedback and regular structured 121’s which focuses on performance.
* Discuss and agree clear performance objectives and L&D opportunities, which supports both the business and your direct reports personal ambitions, identifying areas of strengths and weaknesses.
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* What we’re looking for:

** You are excited by the prospect of working on award winning sports and entertainment sponsorship projects and are passionate about delivering brilliant solutions for clients.

You take pride in your work, thrive in managing projects and are comfortable with the strategic thinking needed to develop campaigns, activations and integrated marketing solutions.

You have attention to detail and the drive to manage and develop existing activation programmes.

You also thrive under pressure, enjoy…