Technical Service Manager

Position: Technical Service Manager (Permanent)
Technical Service Manager – International Client, UK HQ – £80,000

We are seeking an experienced Technical Service Manager to oversee a high-profile technical account for an international client at their UK headquarters. This is a senior, hands-on role, ideal for a proactive professional with strong technical expertise and experience managing multi-disciplinary teams and service delivery.

Location:

UK HQ
Salary:
Up to £80,000 per year

Key Responsibilities:

* Manage the day-to-day delivery of technical services for a high-profile account

* Oversee contractors, service providers, and internal teams to ensure SLA compliance

* Monitor performance, budgets, and service delivery standards

* Provide technical guidance and strategic oversight for complex systems and operations

* Maintain accurate records and reports on service delivery, performance, and costs

* Drive continuous improvement initiatives to enhance efficiency and service quality

Requirements:

* Proven experience in technical account management or service management

* Strong technical knowledge in relevant systems and operations

* SAP experience essential

* Ability to lead multi-disciplinary teams and manage contractors effectively

* Excellent organizational, problem-solving, and communication skills

Benefits:

* Competitive salary up to £80,000 per year

* Senior role with responsibility for a major international account

* Hands-on, influential position with opportunity to shape service delivery

If you are a technically skilled professional with SAP experience and a track record of managing high-profile accounts, we’d love to hear from you