Head of Property Management

Head of Property Management - Islington

Salary: £40,000 + Bonus OTE £50,000

Working Hours:

Monday – Friday 9am – 5:30pm

We are offering a great opportunity for an enthusiastic Head of Property Management with drive and a can-do attitude, to work autonomously within an established independent Estate and Lettings Agency, based in Islington.

We are looking for candidates who are experienced in all aspects of property management and can manage a team of property managers with ease. This Company has a great portfolio of properties. Your experience as a Head of Property Management in a busy office means you will be highly organized and self-sufficient, feeling confident enough to jump straight in!

Recommend a friend - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

• Lead, manage, and mentor the Property Management team
• Set clear performance targets and KPIs
• Recruit, train, and develop staff
• Conduct regular appraisals and performance reviews
• Foster a high-performing, compliant, customer-focused culture

• Ensure full compliance with all relevant legislation, including:
• Landlord & Tenant Act
• Gas Safety, EPC & EICR regulations
• Deposit protection legislation
• Right to Rent requirements
• Coordinate tenancy renewals, rent reviews, and periodic tenancies
• Implement and maintain robust SOPs and audit processes
• Act as escalation point for complex tenancy and compliance matters

• Build strong relationships with landlords, tenants, and contractors
• Handle high-level complaints and dispute resolution
• Advise landlords on legislation, rent levels, and portfolio performance
• Support business retention and landlord satisfaction

• Maximise revenue through renewals, rent reviews, and value-added services
• Control costs while maintaining service quality

• Review and improve systems, processes, and workflows
• Support CRM / property management software optimisation
• Contribute to business strategy and growth initiatives
• Ensure smooth collaboration with Lettings, Accounts, and Sales teams

• Proven experience in a senior property management role
• Strong working knowledge of UK residential lettings legislation
• Experience managing teams and setting KPIs
• Excellent organisational and communication skills
• Commercially aware with a strong compliance focus

• ARLA/Propertymark qualification (or equivalent)
• Experience managing large residential portfolios
• Experience in process improvement or departmental restructuring

If you are interested in this Head of Property Management position and would like to know more,  or telephone us on a strictly private and confidential basis.