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Vetting Manager

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Heathrow Airport
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Operations Manager, Employee Relations, Business Management, Program / Project Manager
Job Description & How to Apply Below
Location: Greater London

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About

The Role Overview

The Vetting Operations Manager leads the end-to-end vetting, , and security compliance function across the UK aviation business. The role ensures full compliance with CAA and airport regulations, manages national vetting and , oversees authorised signatory duties, and drives continuous improvement to support safe, efficient, and scalable operations.

Key Responsibilities

Security Pass & Vetting Operations

  • Lead national vetting and  teams, ensuring compliant, accurate, and efficient processes.
  • Implement best-practice security pass procedures aligned with CAA and airport standards.
  • Support operational leaders with licensing, recruitment, and onboarding requirements.

Policies, Compliance & Continuous Improvement

  • Develop and maintain vetting and , ensuring alignment with regulatory changes.
  • Identify process gaps and implement corrective actions to strengthen compliance and resilience.
  • Exercise authority to approve or refuse passes based on documentation standards.

Stakeholder Support

  • Provide expert guidance to managers on vetting, , and employment-related compliance.
  • Act as a trusted advisor to internal and external stakeholders.

Authorised Signatory Duties

  • Act as an authorised signatory across required airports.
  • Maintain the authorised signatory list and ensure all remain trained and compliant.
  • Oversee full referencing checks, including employment history, gaps, HMRC, overseas checks, and translations.

Screening & Regulatory Compliance

  • Manage suppliers for GSAT, CRC, CTC, and other screening requirements.
  • Ensure screening quality, timelines, and regulatory compliance.

Data Management & Reporting

  • Maintain accurate records of all vetting and  activity.
  • Track applications, renewals, expiries, and pass returns.
  • Produce monthly dashboards and compliance reports.

Financial Management

  • Manage departmental budgets and review monthly invoices, resolving discrepancies.

Stakeholder Relationships

  • Build strong relationships with airport authorities, internal teams, and external partners.
  • Ensure excellent customer service across all passes-issuing functions.

Team Leadership

  • Lead, develop, and performance-manage national vetting and
  • Oversee workforce planning, productivity reporting, and workload distribution

Business Development & TUPE

  • Develop commercially viable vetting and  for external clients
  • Support TUPE processes and ensure compliant onboarding of transferring staff

Audit, Training & Governance

  • Conduct internal and supplier audits (Right to Work, Modern Slavery, Airside , vetting).
  • Deliver training on CAA and company standards.
  • Approve new administrators on .

Health & Safety & Projects

  • Ensure vetting operations comply with H&S policies.
  • Contribute to cross-functional projects and business initiatives.
About You Required Skills & Experience
  • Senior experience in vetting, compliance, or aviation security operations.
  • Strong knowledge of CAA regulations and airport  requirements.
  • Expertise in vetting, screening, and referencing processes.
  • Excellent data management, reporting, and organisational skills.
  • Strong leadership, stakeholder management, and communication abilities.
  • Ability to drive continuous improvement in a fast-paced environment.
About The Company

ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions.

ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme

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