Evaluation and Services Hub Manager

Job Evaluation & Redeployment Lead - Band 7

12 month Fixed Term Contract/Secondment

Are you passionate about fairness, job evaluation governance, and creating a positive experience for staff during times of change? We're looking for an experienced HR professional to lead our Job Evaluation and Employee Services Hub at London Ambulance Service NHS Trust.

This is a critical role at the centre of how we design, evaluate, and assure roles across the organisation--supporting both workforce planning and meaningful change. You will help ensure our people experience fairness, transparency, and timely support.

As the Job Evaluation & Redeployment Lead, you will:

• Lead and manage the full NHS Job Evaluation (JE) process, ensuring JE administration, panels, governance, and compliance with Agenda for Change principles.
• Oversee the Trust's Employee Services Hub, ensuring accurate Transactional HR functions, skills matching, timely coordination, and effective communication with HR and recruitment colleagues.
• Build and maintain strong partnershipswith Trade Unions, internal stakeholders, and national JE networks to support best practice and continuous improvement.
• Provide expert HR advice on job role design, JE outcomes, organisational change, and workforce implications.
• Ensure robust data quality, including maintaining the Redeployment Risk Register and overseeing JE panel administration and scheduling.
• Lead improvements and innovation, contributing to national JE projects and representing the Trust at Community of Practice Meetings.

This role plays a vital part in supporting staff at risk of redundancy and maintaining confidence in how roles are evaluated and matched across the organisation.

London Ambulance Service covers an area of 620 sq. miles, serves one of the world's most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital and attend more than 1.2 million incidents every single year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London.

We employ over 8,000 people who work or volunteer across London to respond to the health needs of over eight million people who live, work and travel in the capital. As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.

London Ambulance Service NHS Trust is committed to fairness, inclusion, and ensuring our people feel supported particularly through change. This role directly shapes our ability to deliver a fair and transparent approach to job design and redeployment, helping build a world-class ambulance service that values its people

Wed love to hear from you if you:

• Have substantial HR experience, ideally within job evaluation or organisational change.
• Can confidently manage processes, governance, and data across complex systems.
• Communicate with clarity, fairness, and professionalism when supporting staff and leaders.
• Thrive in a dynamic environment with competing priorities.
• Build strong relationships and work collaboratively with Trade Unions and senior stakeholders.

We reserve the right to close the application window early if we receive a high volume of suitable applications.

• CIPD or equivalent HR qualification
• Educated to Masters Level Degree in a relevant subject or equivalent experience
• Trained in AfC Job Evaluation or willing to complete the training

• Experience of managing or supervising staff
• Extensive experience in providing highly specialised HR advice and support to managers including, absence management, conduct, capability, disciplinary, grievance, management of change, TUPE and employment law
• Experience of devising and delivering training packages to a range of staff
• Experience of working in partnership with staff side/trade unions
• Experience in designing and implementing policies and procedures

• Preparing and writing effective reports and official documentation
• Up to date and extensive knowledge of employment law, interpreting and applying employment legislation
• Awareness and understanding of the Trust's purpose and values and of the key objectives
• Excellent written and verbal communication skills
• Ability to analyse management information
• Ability to work effectively to tight deadlines

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£56,276 to £63,176 a yearper annum inclusive of HCAS