Head Concierge

Overview

Exciting Opportunity Alert! Join Rendall & Rittner as a Head Concierge!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Head Concierge. This is an incredible career opportunity with a fantastic package.

Position: Head Concierge

Location: Angel on the Green, 25 Essex Road, London, N1 2SD

Working Hours: 4 days on, 4 days off 0700 – 1900

Salary: £30,000 per annum (depending on experience)

Contract: A permanent position that offers stability and room for growth.

• Award-Winning: Join an established and celebrated company known for delivering first-class property management services.
• Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.
• Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
• Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.
• Time Off: Enjoy 16 days of holiday plus national holidays.
• Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.
• Professional Attire: A team uniform is provided to ensure a polished and consistent appearance.
• Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.
• Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.
• Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

This role will be based in Islington. A development which consists of 97 lavish apartments, including 5 stunning penthouses and set around a new urban square with underground parking, landscaped gardens, and an Esporta Health club.

As a Head Concierge at Rendall & Rittner, you will:

• Leading the onsite team, ensuring policies and procedures are being followed. Providing any additional support with training, development, guidance and reporting any issues to the relevant parties.
• Managing the front desk in a hands-on role, this includes concierge duties such as managing parcels, issuing keys, responding to resident queries and complaints in a timely and professional manner.
• Support with the day-to-day operational running of the estate, ensuring high site standards and the deliverance of exceptional customer service and the implementation of SOPs.
• Managing the onsite team to include appraisals, one to ones, performance management, training and development and any other staffing matters as required.
• Carrying out health and safety inspections, daily audits, plant room checks and reporting as required. Also, ensuring any action points are attended to in a timely manner.
• Overseeing contractors and ensuring Permits to Work are correctly completed and accompanied by Risk Assessments and Method Statements (RAMS).
• Ensure the estate meets all Health and Safety Standards including cleanliness.
• Liaise with residents and contractors regarding routine repair and maintenance requests. Monitor work to completion.
• Undertake the general duties as required by management and in accordance with industry best practise.

Ready for this incredible opportunity? Explore Rendall & Rittner on Linked In for more insights, or visit our website for a full list of current openings. Some benefits may become available after a qualifying period. Some developments vary.

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!